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ease
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design
support

Average Ratings 0 Ratings

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ease
features
design
support

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Description

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

Description

SynergyXR was designed for people who deal with difficult-to-understand or explain things – things that must be communicated visually. It's easier than ever to communicate in 3D with augmented, mixed, and virtual reality, without having to worry all about the technical stuff. SynergyXR allows you to recycle existing content, and get started within minutes. With a subscription, you can get a multi-user platform with the latest features at an affordable price. SynergyXR was designed to work across the entire value chain. You'll feel as if it was built just for you, whether you're designing new products, training workers, selling them at trade shows or servicing machines in remote areas.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX
IFS Field Service Management
Salesforce

Integrations

Genesys Cloud CX
IFS Field Service Management
Salesforce

Pricing Details

$75,000 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Help Lightning

Founded

2016

Country

United States

Website

helplightning.com

Vendor Details

Company Name

SynergyXR

Founded

2008

Country

Denmark

Website

synergyxr.com

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Learning Experience Platforms

Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library

Onboarding

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Virtual Reality

Application Development
Augmented / Mixed Reality
Collaboration
Content Creation
Cross-Device Publishing
Drag & Drop
Immersive Training
Process Simulation
Product Visualization
Social Sharing
User Interaction Tracking
Virtual Meetings
Virtual Prototyping

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