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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Hellotracks is a field service management solution that gives dispatchers and operations teams real-time visibility into employees, jobs, and routes in the field. Businesses can view live locations, assign work, optimize routes, and follow job progress from one centralized platform. Its location tracking features automatically record route history and support geofencing, onsite time tracking, work-hour recording, and alerts for activities such as arrivals, departures, and idling. Dispatch teams can send jobs directly to workers’ smartphones while capturing photos, signatures, forms, notes, and timestamps as proof of completed work. Hellotracks also generates reports for mileage, onsite activity, job performance, timesheets, and other operational metrics without requiring extensive manual data entry. Because the software runs on smartphones employees already use, organizations can deploy it without purchasing specialized tracking hardware. Route optimization and live visibility can help teams reduce unnecessary mileage, respond to delays, and coordinate field activity more efficiently. The platform offers integrations with tools such as Slack and Google Calendar, along with API access for businesses that need to connect field operations with other systems. Hellotracks serves organizations in transportation, logistics, maintenance, public services, facilities management, security, field sales, property management, healthcare, and other field-based industries.

Description

Providing the global forest industry with advanced systems and solutions, WSX Dispatch Software streamlines wood supply and distribution processes. It allows users to maintain precise oversight of log uplift and delivery through comprehensive visibility, offering online access and detailed reports for stakeholders regarding the timber supply journey, the production discrepancies that influence it, and the efficiency of transport vehicles. By enhancing fleet capacity and minimizing mileage, businesses can effectively counteract escalating transportation expenses. The software also facilitates collaborative productivity enhancements across multiple Central Dispatch operations. Many clients have relied on our management services to impose order and clarity on fragmented wood supply and transportation systems. Our expertise and insights lead to significant improvements in customer service and operational efficiency throughout the entire supply chain. Additionally, we excel in Logistics Process Evaluation & Design, leveraging our extensive logistics know-how to foster innovative solutions tailored to the unique needs of each client. This approach not only optimizes existing processes but also sets the foundation for sustainable growth and scalability in the industry.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10.00/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hellotracks

Founded

2014

Country

United States

Website

www.hellotracks.com

Vendor Details

Company Name

Asset Forestry

Country

New Zealand

Website

www.asset.co.nz/

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management Yes 
GPS Tracking Yes 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup No 
Work Order Management Yes 

GPS Tracking

Alerts/Notifications Yes 
Asset Tracking No 
Driver Management Yes 
Historical Reporting Yes 
Mobile Tracking Yes 
People Tracking Yes 
Real Time Tracking Yes 
Routing Yes 
Status Tracking Yes 
Territory Management Yes 
Vehicle Tracking Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling No 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database Yes 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal No 
Service History Tracking No 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Fleet Management

Dispatch Management No 
Employee Management No 
Fuel Management No 
GPS Tracking No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing No 
Tire Management No 
VIN Lookup No 
Work Order Management No 

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