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Description

Hellotracks is a field service management solution that gives dispatchers and operations teams real-time visibility into employees, jobs, and routes in the field. Businesses can view live locations, assign work, optimize routes, and follow job progress from one centralized platform. Its location tracking features automatically record route history and support geofencing, onsite time tracking, work-hour recording, and alerts for activities such as arrivals, departures, and idling. Dispatch teams can send jobs directly to workers’ smartphones while capturing photos, signatures, forms, notes, and timestamps as proof of completed work. Hellotracks also generates reports for mileage, onsite activity, job performance, timesheets, and other operational metrics without requiring extensive manual data entry. Because the software runs on smartphones employees already use, organizations can deploy it without purchasing specialized tracking hardware. Route optimization and live visibility can help teams reduce unnecessary mileage, respond to delays, and coordinate field activity more efficiently. The platform offers integrations with tools such as Slack and Google Calendar, along with API access for businesses that need to connect field operations with other systems. Hellotracks serves organizations in transportation, logistics, maintenance, public services, facilities management, security, field sales, property management, healthcare, and other field-based industries.

Description

Enhance your Route Sales, DSD, and Equipment Service Operations by utilizing Prism's comprehensive Route Accounting Software Platform. This all-in-one solution, accessible via desktop, web, and mobile, optimizes your distribution processes, boosting sales and improving efficiency in your daily tasks. The mobile application designed for route sales managers equips them with essential tools that facilitate quicker and more precise sales transactions and deliveries. It features invoicing capabilities that enhance both sales and collections, effectively reducing the risk of accumulating bad debt. Additionally, Prism's mobile pre-order entry feature empowers sales representatives to engage with customers and place orders seamlessly while on the move. Furthermore, Prism's call center solutions aid office sales representatives in amplifying sales, raising product awareness, and delivering exceptional customer service, ultimately fostering long-term client relationships. By integrating these solutions, businesses can achieve remarkable growth and operational excellence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10.00/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hellotracks

Founded

2014

Country

United States

Website

www.hellotracks.com

Vendor Details

Company Name

Prism Visual Software

Founded

1993

Country

United States

Website

www.prismvs.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management Yes 
GPS Tracking Yes 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup No 
Work Order Management Yes 

GPS Tracking

Alerts/Notifications Yes 
Asset Tracking No 
Driver Management Yes 
Historical Reporting Yes 
Mobile Tracking Yes 
People Tracking Yes 
Real Time Tracking Yes 
Routing Yes 
Status Tracking Yes 
Territory Management Yes 
Vehicle Tracking Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling No 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database Yes 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal No 
Service History Tracking No 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Distribution

Barcoding / RFID No 
Import / Export Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Returns Management No 
Sales Forecasting No 
Shipping Management No 
Warehouse Management No 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Route Planning

Capacity Planning No 
Drag & Drop Scheduling No 
Driver Management No 
Emergency Dispatch No 
GPS Tracking No 
Performance Metrics No 
Route Costing No 
Territory Management No 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Alternatives

Alternatives

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