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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hellomatik transforms business operations with AI agents that work like real team members, handling requests, completing tasks, and learning continuously from company data. Instead of jumping between tools, users can simply ask questions or assign actions—and Hellomatik agents will execute them directly in connected systems like Salesforce, Microsoft 365, Slack, or Stripe. The platform supports multiple communication channels—voice, WhatsApp, web, and email—all synchronized under one shared context to avoid repetitive questions or data loss. Hellomatik automates essential workflows for sales, finance, marketing, customer support, logistics, and HR, ensuring each department operates with speed and consistency. Its integrated analytics deliver daily briefings, KPI reports, and alerts so teams can make decisions before issues escalate. The agents’ memory and compliance settings maintain context and enforce company-specific rules, providing accuracy and security. Businesses benefit from faster resolutions, reduced operational costs, and a scalable way to manage complex workflows. With Hellomatik, organizations work smarter—leveraging AI to focus human effort on strategy, not administration.

Description

Most platforms close tickets. Text closes sales. It’s an AI customer service platform - AI agent, live chat, help desk, and reporting in one place. Automate support, capture leads, and generate revenue from conversations that most platforms just close. Your support team talks to more buyers in a week than most sales teams see in a month. Most businesses call that a cost center. We call it an opportunity. • AI agent — resolves FAQs, returns, and order status end to end, so your team handles only what needs a human • Live chat — triggers proactive conversations based on visitor behavior, so browsers convert before they leave • Help desk — routes every conversation to the right agent with full context, so nothing gets lost • Copilot — works alongside agents, suggesting replies and surfacing customer history, so every response is accurate and fast • Lead capture — qualifies visitors after hours, so every follow-up starts with context, not a cold opener • Workflows — connects Text to your tools so routing, tagging, and notifications run automatically • Product recommendations — surfaced in chat from catalog data, so every support conversation is a sales opportunity • Intent-based routing — scores and routes conversations automatically, so high-value chats reach the right person instantly All channels in one inbox. AI tone and behavior are fully configurable. Real-time supervision, human takeover at any point. A support operation that runs 24/7, qualifies every lead, recovers abandoned carts, and generates measurable revenue. Quick and easy setup. No engineers required. • 35,000+ companies - PayPal, IKEA, Mercedes-Benz. • 14-day free trial, no credit card required.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

BigCommerce
Ecwid
Facebook Messenger
GitHub
Gmail
HubSpot CRM
Microsoft 365
Salesforce
Shopify
Slack
Squarespace
Stripe
Webflow
WhatsApp
WooCommerce
WordPress

Integrations

BigCommerce
Ecwid
Facebook Messenger
GitHub
Gmail
HubSpot CRM
Microsoft 365
Salesforce
Shopify
Slack
Squarespace
Stripe
Webflow
WhatsApp
WooCommerce
WordPress

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hellomatik

Founded

2025

Country

Spain

Website

www.hellomatik.com

Vendor Details

Company Name

Text Inc.

Founded

2002

Country

United States

Website

www.text.com

Product Features

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives