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Description
Hello Patient is an innovative healthcare AI enterprise, offering a product known as Mia, which serves as an AI receptionist that manages patient interactions through voice, text, and web chat at all hours. Various multi-location medical practices and consumer health brands utilize Mia to facilitate a greater volume of conversations without the need for additional staff.
In the front office, Mia efficiently answers calls, schedules appointments, manages new-patient intake processes, verifies insurance information, processes refill requests, and handles payment collection. In addition to her front desk duties, she also follows up post-visit, converts referrals, conducts recall outreach, and manages any outstanding balances.
When human intervention is necessary, Mia seamlessly transfers the call with complete contextual information, refrains from giving any medical guidance, and meticulously logs each interaction. Furthermore, she integrates with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems used by practices, monitors the live schedule, and efficiently coordinates bookings. With Mia managing 100% of incoming calls, front desk staff can remain focused on patient care, resulting in a significant increase of around 20% in appointment bookings for practices. Notably, Hello Patient adheres to HIPAA regulations, ensuring patient privacy and security.
Description
PatientXpress serves as a comprehensive AI-driven platform for dental engagement and analytics, operating seamlessly with any dental practice management software already in use. This innovative solution consolidates various functions, including patient communication, insurance verification, digital intake forms, e-prescribing, billing, and live analytics into a singular system. With a trusted presence in over 1,500 dental practices worldwide, PatientXpress enhances operational efficiency by automating appointment reminders, recall strategies, two-way messaging, Voice AI handling of calls, and gathering post-visit feedback. It boasts compatibility with a range of systems such as OpenDental, Dentrix, Eaglesoft, Practice-Web, EZ2000, HubSpot, RingCentral, WhatsApp, and over 30 additional tools. The majority of practices can start using the platform in less than a day. Additionally, PatientXpress ensures compliance with HIPAA regulations and operates entirely in the cloud, making it a secure and accessible choice for dental professionals. This level of integration and efficiency helps practices focus more on patient care and less on administrative tasks.
API Access
Has API
API Access
Has API
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Screenshots View All
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Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hello Patient
Website
www.hellopatient.com
Vendor Details
Company Name
PatientXpress
Founded
2016
Country
United States
Website
www.patientxpress.us
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Dermatology
Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans
Optometry
Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Patient Scheduling
Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management