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ease
features
design
support

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Description

Hello Patient is an innovative healthcare AI enterprise, offering a product known as Mia, which serves as an AI receptionist that manages patient interactions through voice, text, and web chat at all hours. Various multi-location medical practices and consumer health brands utilize Mia to facilitate a greater volume of conversations without the need for additional staff. In the front office, Mia efficiently answers calls, schedules appointments, manages new-patient intake processes, verifies insurance information, processes refill requests, and handles payment collection. In addition to her front desk duties, she also follows up post-visit, converts referrals, conducts recall outreach, and manages any outstanding balances. When human intervention is necessary, Mia seamlessly transfers the call with complete contextual information, refrains from giving any medical guidance, and meticulously logs each interaction. Furthermore, she integrates with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems used by practices, monitors the live schedule, and efficiently coordinates bookings. With Mia managing 100% of incoming calls, front desk staff can remain focused on patient care, resulting in a significant increase of around 20% in appointment bookings for practices. Notably, Hello Patient adheres to HIPAA regulations, ensuring patient privacy and security.

Description

OrthoTrac is specifically crafted to assist orthodontic professionals in developing and sustaining a thriving practice. By utilizing automated functionalities to oversee appointments, handle billing details, and document interactions with patients, the software streamlines the management of daily responsibilities while providing easy access to clinical data when needed. The redesign of the patient flow module in OrthoTrac v15.1 emphasized a significantly enhanced user experience. This included the introduction of updated icons and a refreshed color scheme to improve visibility. The software now features optimized screen scalability suitable for various computer resolutions, along with the capability to enlarge thumbnails for better patient visual identification. Additionally, clock timers have been upgraded to present elapsed time more effectively. Performance enhancements have been made to the light bar, effectively removing delays previously caused by constant data refreshes. Furthermore, the financial estimator tool is capable of computing and showcasing treatment costs, monthly payment options, and the total duration of payments for prospective patients and their responsible parties during initial consultations, making the onboarding process smoother than ever. This comprehensive approach ensures that orthodontists can focus more on patient care rather than administrative burdens.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Birdeye
Demandforce
Dentina.Ai
Doctible
Ezidebit
Intiveo
Lighthouse
Open Dental Software
Pearly
Sesame
Solutionreach

Integrations

Birdeye
Demandforce
Dentina.Ai
Doctible
Ezidebit
Intiveo
Lighthouse
Open Dental Software
Pearly
Sesame
Solutionreach

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hello Patient

Website

www.hellopatient.com

Vendor Details

Company Name

Carestream Dental

Country

United States

Website

www.carestreamdental.com/en-us/csd-products/practice-management-software/orthotrac/

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Dermatology

Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

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