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ease
features
design
support

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Description

Hello Patient is an innovative healthcare AI enterprise, offering a product known as Mia, which serves as an AI receptionist that manages patient interactions through voice, text, and web chat at all hours. Various multi-location medical practices and consumer health brands utilize Mia to facilitate a greater volume of conversations without the need for additional staff. In the front office, Mia efficiently answers calls, schedules appointments, manages new-patient intake processes, verifies insurance information, processes refill requests, and handles payment collection. In addition to her front desk duties, she also follows up post-visit, converts referrals, conducts recall outreach, and manages any outstanding balances. When human intervention is necessary, Mia seamlessly transfers the call with complete contextual information, refrains from giving any medical guidance, and meticulously logs each interaction. Furthermore, she integrates with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems used by practices, monitors the live schedule, and efficiently coordinates bookings. With Mia managing 100% of incoming calls, front desk staff can remain focused on patient care, resulting in a significant increase of around 20% in appointment bookings for practices. Notably, Hello Patient adheres to HIPAA regulations, ensuring patient privacy and security.

Description

Enhance patient engagement, streamline your operations, and boost health outcomes by leveraging Notable's automated healthcare workflows. The intricacies of administrative tasks have escalated expenses, diminished patient satisfaction, and obstructed the shift toward virtual care. Notable's AI-driven digital assistants replicate human capabilities in handling repetitive tasks across administrative, clinical, and revenue cycle processes, enabling healthcare professionals to reach and assist a greater number of patients while simultaneously cutting down on administrative costs. It is alarming that physicians devote half of their time to electronic health records (EHRs) while only a quarter is spent interacting with patients, resulting in an excessive 80% of medical records being merely copied and pasted. Furthermore, due to hurried appointments, complex medical jargon, and insufficient patient education, individuals tend to forget 40-80% of the instructions given by their doctors. With Notable, you can implement vital automation solutions right away, tailor them to fit your unique needs, or even develop your own using our fully customizable platform, ensuring that your healthcare delivery is both efficient and patient-centered. By embracing this technology, healthcare providers can ultimately create a more effective and compassionate care environment.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

EpicCare EMR

Integrations

EpicCare EMR

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hello Patient

Website

www.hellopatient.com

Vendor Details

Company Name

Notable Health

Founded

2017

Country

United States

Website

www.notablehealth.com

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Dermatology

Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Product Features

Vaccine Management

Adverse Reaction Reporting
Alerts / Notifications
Appointment Reminders
Billing
Communication Tools
Dose Tracking
For Governments
Immunization Proof
Inventory Management
Predictive Analytics
Scheduling
Virtual Waiting Room

Alternatives

Alternatives

DoctorConnect Reviews

DoctorConnect

Adtel International