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ease
features
design
support

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Write a Review

Description

Hello Patient is an innovative healthcare AI enterprise, offering a product known as Mia, which serves as an AI receptionist that manages patient interactions through voice, text, and web chat at all hours. Various multi-location medical practices and consumer health brands utilize Mia to facilitate a greater volume of conversations without the need for additional staff. In the front office, Mia efficiently answers calls, schedules appointments, manages new-patient intake processes, verifies insurance information, processes refill requests, and handles payment collection. In addition to her front desk duties, she also follows up post-visit, converts referrals, conducts recall outreach, and manages any outstanding balances. When human intervention is necessary, Mia seamlessly transfers the call with complete contextual information, refrains from giving any medical guidance, and meticulously logs each interaction. Furthermore, she integrates with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems used by practices, monitors the live schedule, and efficiently coordinates bookings. With Mia managing 100% of incoming calls, front desk staff can remain focused on patient care, resulting in a significant increase of around 20% in appointment bookings for practices. Notably, Hello Patient adheres to HIPAA regulations, ensuring patient privacy and security.

Description

Lobbie serves as a comprehensive healthcare SaaS solution designed to enhance the efficiency of patient intake, appointment scheduling, electronic health records, and the management of labs, prescriptions, billing, and payments, with the goal of modernizing the administrative operations of medical practices. By replacing traditional paper forms with mobile-friendly, HIPAA-compliant digital intake forms—boasting over 2,000 pre-made templates and options for custom creation—patients can complete necessary information remotely prior to their appointments using smartphones, desktops, or tablets, all without the requirement of creating an account. The platform facilitates dynamic consent and e-signatures, automates data pre-filling, and boasts impressive pre-visit form completion rates, with some clients reporting around 91% of forms finalized before patients arrive. After transitioning to a digital intake system, Lobbie enhances operational efficiency further by automating appointment scheduling, allowing patients to self-schedule while also providing staff scheduling options for healthcare providers, along with sending reminders through email or SMS. Additionally, Lobbie supports telehealth services and integrates seamlessly with calendars and various external systems, ensuring a cohesive and user-friendly experience for both patients and healthcare providers. This all-in-one platform truly transforms the way clinics manage their operations, enabling them to focus more on patient care rather than administrative tasks.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Access Legal Mediation
BRIO
Dropbox
GoHighLevel
Google Cloud Platform
MX Merchant
Microsoft 365
Priority Software
ScriptSure
Stripe

Integrations

Access Legal Mediation
BRIO
Dropbox
GoHighLevel
Google Cloud Platform
MX Merchant
Microsoft 365
Priority Software
ScriptSure
Stripe

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hello Patient

Website

www.hellopatient.com

Vendor Details

Company Name

Lobbie

Founded

2020

Country

United States

Website

www.lobbie.com

Product Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Dermatology

Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Product Features

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Alternatives

Alternatives

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