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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance the efficiency of your clinic operations with OmniHelio's innovative task management platform. Helio is specifically crafted to eradicate administrative disarray. Our unified system converts fragmented communication methods into structured, trackable workflows utilizing intelligent tasking and automated ticket generation. Staff members are empowered to prioritize, delegate, and oversee both patient and third-party requests while having access to comprehensive interaction records across various channels such as voice, SMS, email, and chat. Automation driven by AI takes care of routine responsibilities, including managing appointments, processing prescription refills, delivering test results, and addressing basic patient questions, allowing your team to focus on more complex aspects of patient care. With real-time dashboards, you gain insights into key performance indicators and response times. Additionally, Helio’s secure EMR integration and adherence to HIPAA regulations guarantee that enhanced operational efficiency does not compromise patient privacy or the quality of care provided. In this way, clinics can improve patient experience while maintaining a high standard of service.

Description

Our innovative patient engagement platform empowers healthcare professionals, including providers, specialists, allied health workers, and community support staff, to deliver virtual care through various means such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, administering fundamental care like routine follow-ups and sharing lab results or prescriptions becomes a seamless process that eliminates the need for in-clinic visits, allowing these tasks to be efficiently managed between regular appointments. This approach not only reaches patients who may be hard to access due to geographical barriers or restrictions like COVID-19 physical distancing but also assists those residing in senior care facilities. By utilizing VirtualCare, clinicians can increase their patient load throughout the day, gain scheduling flexibility, and maximize the productivity of their office hours. Overall, the platform enhances the overall patient experience while streamlining the workflow for healthcare providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OmniHelio

Country

United States

Website

www.omnihelio.com

Vendor Details

Company Name

Think Research

Founded

2006

Country

Canada

Website

www.thinkresearch.com/ca/products/virtualcare/

Product Features

Product Features

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Employee Tracking No 
Medication Database No 
Patient Intake No 
Scheduling No 
Time / Task Reporting No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

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