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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HealthRide is a scheduling and dispatch software specifically designed for non-emergency medical transportation (NEMT) providers, utilizing an AI assistant that efficiently handles ride bookings at your request. This software caters to a range of companies, regardless of whether they operate a single van or manage extensive fleets. With Ryder Go, you can streamline your entire day's planning in just a click, taking into account time constraints, vehicle specifications, and driver availability. After reviewing the plan, you can approve it, and Ryder AI will make adjustments as needed, always with your consent. Dispatchers benefit from a comprehensive overview of the day's operations presented on a single dashboard, allowing for easy drag-and-drop assignments. Meanwhile, drivers can access trip details through a user-friendly iPhone and Android app that continues to function even without cellular connectivity. Trips from MTM, Alivi, and Sentry automatically populate your dashboard, which also includes built-in standing orders and will-call returns. Additionally, you can conveniently convert completed trips into invoices that feature pay-online links and stored payment methods for customer convenience. The service is priced at $59 per vehicle each month, encompassing all features without additional setup fees, per-ride charges, or binding contracts. You will also receive support from knowledgeable professionals in the NEMT industry during the onboarding process to ensure a smooth transition. All demonstrations are showcased through screenshots that feature sample data for prospective users to review.

Description

Monitor your driver’s location in real-time throughout the journey and reach out to them effortlessly via phone or in-app messaging. With a sleek and user-friendly interface, selecting your trip destination becomes a breeze. Keep informed by regularly checking our announcements section for the latest news and updates. Take advantage of our discount coupon system to enjoy lower service fees. Choose from a variety of services tailored to your local area. Maintain communication with the driver through either call or chat functions within the app. Review your transaction history to manage your credits effectively. Select the most appropriate ride requests that come your way with ease. Seamlessly toggle between available and unavailable statuses as needed. Gain insights into your service's performance, including the number of drivers online and other relevant data. Access and filter all service requests conveniently in one centralized location. Set up payment gateways so users can pay for rides and recharge their wallets effortlessly. Address any complaints filed by drivers or riders during their trips directly through the app to ensure a smooth experience. This comprehensive approach enhances the overall user experience, making travel more convenient for everyone involved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Pay No 
Claude Yes 
Flutterwave No 
Instamojo No 
Mercado Pago No 
PayGate No 
PayPal No 
PayU No 
Paystack No 
Paytm No 
Stripe No 

Integrations

Amazon Pay Yes 
Claude No 
Flutterwave Yes 
Instamojo Yes 
Mercado Pago Yes 
PayGate Yes 
PayPal Yes 
PayU Yes 
Paystack Yes 
Paytm Yes 
Stripe Yes 

Pricing Details

$59
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HealthRide

Website

healthride.app

Vendor Details

Company Name

ency Consulting

Country

Canada

Website

encyconsulting.ca/traveho

Product Features

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management Yes 
Import / Export Data Yes 
In-Vehicle Hardware Yes 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

Taxi Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

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