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Description

HealthRide is a scheduling and dispatch software specifically designed for non-emergency medical transportation (NEMT) providers, utilizing an AI assistant that efficiently handles ride bookings at your request. This software caters to a range of companies, regardless of whether they operate a single van or manage extensive fleets. With Ryder Go, you can streamline your entire day's planning in just a click, taking into account time constraints, vehicle specifications, and driver availability. After reviewing the plan, you can approve it, and Ryder AI will make adjustments as needed, always with your consent. Dispatchers benefit from a comprehensive overview of the day's operations presented on a single dashboard, allowing for easy drag-and-drop assignments. Meanwhile, drivers can access trip details through a user-friendly iPhone and Android app that continues to function even without cellular connectivity. Trips from MTM, Alivi, and Sentry automatically populate your dashboard, which also includes built-in standing orders and will-call returns. Additionally, you can conveniently convert completed trips into invoices that feature pay-online links and stored payment methods for customer convenience. The service is priced at $59 per vehicle each month, encompassing all features without additional setup fees, per-ride charges, or binding contracts. You will also receive support from knowledgeable professionals in the NEMT industry during the onboarding process to ensure a smooth transition. All demonstrations are showcased through screenshots that feature sample data for prospective users to review.

Description

Ryde Central makes patient transports extremely easy. The platform is designed for hospitals, nursing homes, brokerages, and insurance companies to schedule patient transports in under 60 seconds. Instead of calling, your staff logs in to Ryde Central and completes a brief questionnaire about the patient's transport needs. Ryde Central immediately notifies your transport providers via email and text. The request is accepted on a first-come basis. Ryde Central then uses the information from the questionnaire to create a Medical Necessity/Physician Certification form and sends it to the provider electronically. All parties involved receive real-time status updates via email or text.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Claude Yes 
EpicCare EMR No 
Lyft No 
MEDITECH Expanse No 
Microsoft Power BI No 
PointClickCare No 
Qlik Cloud Analytics No 
Tableau No 
Traumasoft No 
Uber No 
ZOLL Dispatch No 

Integrations

Claude No 
EpicCare EMR Yes 
Lyft Yes 
MEDITECH Expanse Yes 
Microsoft Power BI Yes 
PointClickCare Yes 
Qlik Cloud Analytics Yes 
Tableau Yes 
Traumasoft Yes 
Uber Yes 
ZOLL Dispatch Yes 

Pricing Details

$59
Free Trial No 
Free Version No 

Pricing Details

Custom pricing
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HealthRide

Website

healthride.app

Vendor Details

Company Name

Ryde Central

Founded

2018

Country

United States

Website

rydecentral.com

Product Features

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management Yes 
Import / Export Data Yes 
In-Vehicle Hardware Yes 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management No 
Import / Export Data No 
In-Vehicle Hardware No 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

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