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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HealthRide is a scheduling and dispatch software specifically designed for non-emergency medical transportation (NEMT) providers, utilizing an AI assistant that efficiently handles ride bookings at your request. This software caters to a range of companies, regardless of whether they operate a single van or manage extensive fleets. With Ryder Go, you can streamline your entire day's planning in just a click, taking into account time constraints, vehicle specifications, and driver availability. After reviewing the plan, you can approve it, and Ryder AI will make adjustments as needed, always with your consent. Dispatchers benefit from a comprehensive overview of the day's operations presented on a single dashboard, allowing for easy drag-and-drop assignments. Meanwhile, drivers can access trip details through a user-friendly iPhone and Android app that continues to function even without cellular connectivity. Trips from MTM, Alivi, and Sentry automatically populate your dashboard, which also includes built-in standing orders and will-call returns. Additionally, you can conveniently convert completed trips into invoices that feature pay-online links and stored payment methods for customer convenience. The service is priced at $59 per vehicle each month, encompassing all features without additional setup fees, per-ride charges, or binding contracts. You will also receive support from knowledgeable professionals in the NEMT industry during the onboarding process to ensure a smooth transition. All demonstrations are showcased through screenshots that feature sample data for prospective users to review.

Description

Available around the clock from any web browser, this platform simplifies client requests and scheduling processes. You can swiftly input client details and easily add new rides without the need for costly software or steep learning curves associated with complicated programs. Drivers have the ability to access and oversee their rides, while also benefiting from comprehensive usage and historical reports. The system allows for the management of driver availability, as well as tracking of their licenses and insurance. Automated reminders via phone and email enhance communication, and generating mailing labels is a breeze. Designed to accommodate organizations of all sizes, this web-based application requires only an internet connection and a browser to operate. Whether you manage a few rides monthly or hundreds, this tool optimizes operational efficiency and minimizes the effort required, ultimately saving valuable personnel hours. Furthermore, drivers can log in to view upcoming rides, see their assigned trips, and check completed rides, with the flexibility to accept or cancel rides as needed, ensuring smooth logistics in ride management. This makes it an essential tool for any organization involved in ride scheduling.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Claude Yes 

Integrations

Claude No 

Pricing Details

$59
Free Trial No 
Free Version No 

Pricing Details

$99.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HealthRide

Website

healthride.app

Vendor Details

Company Name

EdgeFish

Founded

2004

Country

United States

Website

www.ridescheduler.com

Product Features

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management Yes 
Import / Export Data Yes 
In-Vehicle Hardware Yes 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Product Features

Public Transportation

Billing & Invoicing Yes 
Dispatch Management Yes 
Driver Data Yes 
Driver Logs Yes 
Fixed Route Management No 
Mileage Tracking Yes 
Multiple Route Support No 
Paratransit Management Yes 
Routing No 
Scheduling Yes 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking Yes 
Order Management No 
Routing No 
Scheduling Yes 
Vehicle Tracking No 

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