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Description
Hapax is a dedicated AI platform tailored specifically for banks and credit unions, revolutionizing the way financial organizations access information, carry out workflows, and function within stringent regulatory frameworks. In contrast to generic AI solutions that merely overlay existing systems, Hapax is engineered from the outset as a single-tenant architecture that seamlessly integrates with an institution's internal data, documents, and processes, resulting in a bespoke “Intelligence Core” for each entity. By capitalizing on over a decade's worth of proprietary financial information, which encompasses thousands of documents, discussions, and regulatory resources, it provides precise, context-sensitive insights and responses that meet industry demands. Additionally, it merges generative AI with multi-agent workflows capable of automating intricate, institution-specific tasks such as compliance checks, fraud detection, policy formulation, and decision-making support, all while ensuring rigorous governance and accountability. With its unique architecture and extensive data capabilities, Hapax stands out as an innovative solution in the financial sector.
Description
Assist is an innovative chatbot solution powered by AI that offers customers tailored, contextually relevant, and prompt support options. Unique to the financial services sector, Personetics Assist stands out as the only digital self-service platform designed specifically for this industry. Currently, it is utilized by top financial institutions, delivering customized assistance to millions of users. Institutions that implement Assist experience enhanced operational efficiency, increased customer satisfaction, improved Net Promoter Scores, and recognition through prestigious industry accolades. This versatile solution can be seamlessly integrated across various customer engagement channels, including the bank's website, mobile applications, popular messaging services like Facebook Messenger, and voice-activated assistants such as Amazon Alexa. By providing such a comprehensive service, Assist helps financial institutions foster deeper connections with their clients.
API Access
Has API
API Access
Has API
Integrations
Alexa
Facebook Messenger
HubSpot CRM
Model Context Protocol (MCP)
Plaid
Salesforce
Slack
Integrations
Alexa
Facebook Messenger
HubSpot CRM
Model Context Protocol (MCP)
Plaid
Salesforce
Slack
Pricing Details
$2.50 per credit
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hapax
Founded
2024
Country
United States
Website
www.askhapax.ai/
Vendor Details
Company Name
Personetics
Founded
2011
Country
United States
Website
personetics.com/assist/
Product Features
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant