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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hapax is a dedicated AI platform tailored specifically for banks and credit unions, revolutionizing the way financial organizations access information, carry out workflows, and function within stringent regulatory frameworks. In contrast to generic AI solutions that merely overlay existing systems, Hapax is engineered from the outset as a single-tenant architecture that seamlessly integrates with an institution's internal data, documents, and processes, resulting in a bespoke “Intelligence Core” for each entity. By capitalizing on over a decade's worth of proprietary financial information, which encompasses thousands of documents, discussions, and regulatory resources, it provides precise, context-sensitive insights and responses that meet industry demands. Additionally, it merges generative AI with multi-agent workflows capable of automating intricate, institution-specific tasks such as compliance checks, fraud detection, policy formulation, and decision-making support, all while ensuring rigorous governance and accountability. With its unique architecture and extensive data capabilities, Hapax stands out as an innovative solution in the financial sector.

Description

We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
Model Context Protocol (MCP)
Salesforce
Slack

Integrations

HubSpot CRM
Model Context Protocol (MCP)
Salesforce
Slack

Pricing Details

$2.50 per credit
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hapax

Founded

2024

Country

United States

Website

www.askhapax.ai/

Vendor Details

Company Name

Illuma

Founded

2016

Country

United States

Website

illuma.cx/

Product Features

Product Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Alternatives

Alternatives

FraudXchange Reviews

FraudXchange

ThreatAdvice