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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.

Description

Experience a flat-rate, all-inclusive pricing model at just $20 per file, devoid of any recurring charges or limitations on file size. Enjoy fully standardized addresses compliant with CASS/DPV, complete with 18 and 48-month NCOA updates—all at no extra cost. Our platform is entirely self-service, allowing you to preview potential savings on your TrueNCOA report without any obligation to purchase. We offer the quickest turnaround times in the industry, delivering results that match those of other NCOA service providers, backed by a reliable API. With our guaranteed lowest pricing, our services are accessible and budget-friendly for both small and large non-profit organizations. Maintain customer connections, reduce costs via postage discounts, and eliminate up to 90% of returned mail in just 10 minutes. Developers can utilize our free API to seamlessly integrate our offerings into their own products or platforms. Start by uploading, pasting, or dragging & dropping your data file today to access our comprehensive NCOA services, and don’t miss out on your free TrueNCOA report. This straightforward process ensures that managing your mailing lists has never been easier or more efficient.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX
Act!
COZYROC SSIS+ Suite
Cisco Webex
ConnectWise Automate
ConnectWise Cybersecurity Management
Digital.ai Continuum
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Outlook
PagerDuty
QuickBooks Online
Slack
TeamViewer
X (Twitter)

Integrations

3CX
Act!
COZYROC SSIS+ Suite
Cisco Webex
ConnectWise Automate
ConnectWise Cybersecurity Management
Digital.ai Continuum
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Microsoft Outlook
PagerDuty
QuickBooks Online
Slack
TeamViewer
X (Twitter)

Pricing Details

$55.00 per user per month
Free Trial
Free Version

Pricing Details

$20 per file
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

haloservicedesk.com

Vendor Details

Company Name

TrueNCOA

Country

United States

Website

truencoa.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

Address Verification

Address Validation
Autocomplete
Automatic Formatting
Data Cleansing
Data Discovery
Data Quality Control
Data Verification
Geographic Maps
Geolocation
Metadata Management
Reporting / Analytics
Search / Filter

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