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ease
features
design
support

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Description

Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.

Description

No matter if your team is seeking guidance on where to begin, looking to enhance its inclusivity, or already leading in its field, engage in a self-assessment created by the experts behind the ISO-30415 Standard to embark on a journey toward genuine and competitive inclusivity. By embedding diversity, equity, inclusion, and belonging into the change management strategies of your organizational governance, human resources, product delivery, and supplier diversity initiatives, you can significantly mitigate both functional and financial risks associated with insufficient inclusion. Utilize a unified platform to streamline all your organizational governance efforts while simultaneously revolutionizing your business through digital diversity and inclusion workflows. By modernizing your operations, you can maximize productivity, minimize costs, and enhance resilience—all within a single framework. Evaluate your current diversity and inclusion maturity to ensure your future decisions are informed by data, thereby making the best choices for your organization. Additionally, uncover potential risks within your supply chain and empower those companies to enhance their competitiveness. This comprehensive approach not only strengthens your organization but also fosters a broader culture of inclusivity across your network.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX
Act!
AnyDesk
COZYROC SSIS+ Suite
ConnectWise Automate
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
N-able MSP Manager
PagerDuty
QuickBooks Online
RingCentral RingEX
Slack
TeamViewer
X (Twitter)
Xero

Integrations

3CX
Act!
AnyDesk
COZYROC SSIS+ Suite
ConnectWise Automate
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
N-able MSP Manager
PagerDuty
QuickBooks Online
RingCentral RingEX
Slack
TeamViewer
X (Twitter)
Xero

Pricing Details

$55.00 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

haloservicedesk.com

Vendor Details

Company Name

Inclusion Score

Country

United States

Website

www.inclusionscore.org

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Alternatives

Alternatives

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