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Description
Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.
Description
No matter if your team is seeking guidance on where to begin, looking to enhance its inclusivity, or already leading in its field, engage in a self-assessment created by the experts behind the ISO-30415 Standard to embark on a journey toward genuine and competitive inclusivity. By embedding diversity, equity, inclusion, and belonging into the change management strategies of your organizational governance, human resources, product delivery, and supplier diversity initiatives, you can significantly mitigate both functional and financial risks associated with insufficient inclusion. Utilize a unified platform to streamline all your organizational governance efforts while simultaneously revolutionizing your business through digital diversity and inclusion workflows. By modernizing your operations, you can maximize productivity, minimize costs, and enhance resilience—all within a single framework. Evaluate your current diversity and inclusion maturity to ensure your future decisions are informed by data, thereby making the best choices for your organization. Additionally, uncover potential risks within your supply chain and empower those companies to enhance their competitiveness. This comprehensive approach not only strengthens your organization but also fosters a broader culture of inclusivity across your network.
API Access
Has API
API Access
Has API
Integrations
3CX
Act!
AnyDesk
COZYROC SSIS+ Suite
ConnectWise Automate
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Dynamics 365
Integrations
3CX
Act!
AnyDesk
COZYROC SSIS+ Suite
ConnectWise Automate
Facebook
Jira Service Management
KashFlow
Microsoft 365
Microsoft Dynamics 365
Pricing Details
$55.00 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Halo Service Solutions
Founded
1994
Country
United Kingdom
Website
haloservicedesk.com
Vendor Details
Company Name
Inclusion Score
Country
United States
Website
www.inclusionscore.org
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal