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Description
HubCX integrates conventional billing, intricate rating, and Customer Information System (CIS) functionalities with leading workflow solutions, business intelligence tools, market interfaces, and API management features. All aspects of HubCX are accessible through a contemporary user interface that utilizes user and role configurations to tailor the experience for enterprise users, such as those in call centers, as well as partners. The adaptability of HubCX allows for the bundling of both standard and non-standard products and services, employing a business rule-driven method for pricing and discounting. Additionally, HubCX enables the complete automation and oversight of extended processes, including onboarding, customizable workflows, and tasks based on roles and skills. Enhanced billing efficiency is achieved through streamlined network billing and effective revenue management. Furthermore, businesses can develop superior strategies by leveraging and scrutinizing Big Data, ultimately driving better decision-making and operational efficiency. This comprehensive solution positions organizations to navigate complex market demands with agility and precision.
Description
NetQuest BI offers comprehensive visual representations and analyses of network data, including CDRs and outputs from NetAnalyzer reports, while incorporating critical information such as Country/City codes, ratings, LERG, and trunk group details. This platform is optimized for both short-term, 90-day online storage and extended periods, facilitating in-depth analysis and extensive drill-down features for use across multiple departments. With its user-friendly interface, NetQuest BI ensures that users can efficiently navigate and extract valuable insights from their data.
API Access
Has API
API Access
Has API
Integrations
Elastiflow
Stamus Networks
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hansen Technologies
Founded
1971
Country
Australia
Website
www.hansencx.com/hansen-create-deliver-engage-suite/energy-and-utilities/hansen-cis/hubcx/
Vendor Details
Company Name
Tekno Telecom
Founded
1968
Website
www.teknotelecom.com
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP