Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our goal is to streamline the routine tasks of both HOA Board members and homeowners alike. We envision becoming the preferred choice for Homeowner Associations by delivering exceptional products and services. At HOA9, we are committed to providing high-quality offerings at a price that remains accessible. Our team consists of dedicated professionals with a wealth of experience in HOA management, which encompasses everything from enforcing governing documents to collecting dues and managing both ongoing expenses and reserves for significant capital projects. Currently, many Homeowner Associations rely on spreadsheets to monitor their daily operations. To address this, we have developed a comprehensive website that facilitates dues collection, enables online payments, and organizes document management and communication. Administrators can conveniently upload and maintain all HOA documents in a centralized location, enhancing efficiency and transparency. Our platform aims to revolutionize how Homeowner Associations operate, making management simpler and more effective.
Description
TapHero is an innovative platform for managing maintenance requests and ticketing, specifically tailored for homeowners associations (HOAs), condominium associations, and property managers seeking to streamline the handling of community maintenance concerns. Homeowners can easily submit their requests via email, which TapHero promptly transforms into well-organized service tickets. Utilizing AI-driven triage, the platform effectively classifies requests, facilitates ongoing conversations, and allows property managers to assign tickets, oversee response times, and monitor the status of resolutions through a unified dashboard. This email-centric approach eliminates the need for residents to access a portal or download an app, thereby significantly lowering barriers to adoption while enhancing transparency and accountability in community maintenance operations. Furthermore, TapHero ensures that all communication between residents, management teams, and service vendors is well-documented, fostering a collaborative environment in addressing maintenance issues.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$39 per month
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HOA9
Country
United States
Website
www.hoa9.com
Vendor Details
Company Name
TapHero
Country
United States
Website
taphero.com
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Product Features
HOA
Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management