Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
HELPAR is a highly effective collaborative tool designed for remote assistance, integrating video streaming with augmented reality (AR) technology. This advanced system overlays the camera feed from the user’s device with digital visuals, facilitating interactive experiences and the use of AR markers. Users can effortlessly initiate a live video session using their smartphone or smart glasses, allowing for immediate demonstration and explanation of issues. Similar to traditional remote support platforms, it enables real-time sharing of videos and images, but with the added advantage of AR annotations that enhance the clarity of communication. Once placed during a session, these sticky annotations maintain their position for the duration of the remote assistance call, simplifying the process of addressing specific problems. Users can easily highlight areas of concern by utilizing AR markers, while also having the capability to establish trackers based on 3D models, CAD data, or 3D scans without needing complicated setups. This seamless integration of technology not only enhances collaboration but also significantly improves the efficiency of remote guidance.
Description
Ensure seamless business operations, enhance efficiency, and address workforce shortages with REFLEKT Remote. This robust and secure Remote AR solution facilitates connections between your frontline personnel and service technicians, providing instant access to necessary expertise. Tackle challenges swiftly by utilizing live video collaboration, allowing for immediate interaction with an expert or colleague. With just a click, you can initiate a secure live session across various devices, including smartphones, tablets, smart glasses, laptops, and desktops. ABB, a prominent player in the industry, effectively employs the white-labeled Remote Insights solution along with advanced features like Area Management to expedite problem-solving. The ABB Ability Remote Insights© significantly boosts service quality across ABB divisions, enabling users to utilize mobile devices and Head Mounted Displays to navigate and resolve intricate issues efficiently. This innovative approach not only streamlines operations but also empowers teams to respond to challenges with greater agility and precision.
API Access
Has API
No
API Access
Has API
No
Integrations
INDOAR
No
SERVICE AR
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
VIEWAR
Founded
2011
Country
Austria
Website
www.viewar.com/products/helpar
Vendor Details
Company Name
RE'FLEKT
Founded
2012
Country
Germany
Website
www.re-flekt.com/reflekt-remote