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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

GUURU is a peer-to-peer eCommerce solution that turns your best customers into a scalable source of product guidance and on-page content that AI can read. Shoppers can message verified, experienced owners to get practical, first-hand recommendations right at the moment they are deciding what to buy. Those chats and curated Q&As are then converted into structured, searchable “Community Content” and published directly on your product pages. The result is stronger trust for human visitors and better visibility for search engines and LLMs, so your products are more likely to be referenced and cited in AI-generated answers. To make this work at scale, GUURU helps you find and onboard the right experts, route questions intelligently, monitor quality, and keep contributors motivated with recognition and rewards (points, perks, or cash). Every response is tied to a real person who uses the product. Brands typically see higher confidence and conversion, and GUURU case studies report outcomes such as +51% AI visibility, +23 NPS points, and up to 38× ROI.

Description

Wingman enables e-commerce platforms to connect consumers with product specialists for live one-on-one consultations, allowing shoppers to make informed purchase decisions in mere moments. Rather than leaving customers to navigate static product pages or limited text-based support, Wingman enhances a store's existing customer service tools by introducing proactive shopping assistance. The platform features a selection of vetted experts who can field product inquiries, clarify features, offer recommendations, and assist customers in making the right selection for their needs. Designed to foster interactivity, it aims to boost conversion rates, facilitate upselling and cross-selling opportunities, and minimize returns by providing tailored, personal support before a purchase is finalized. Wingman transcends the constraints of text communication through one-way video calls, enabling experts to respond to queries, elucidate features, or demonstrate products live, all while keeping the customer's camera off by default. Additionally, the co-browsing feature allows experts and shoppers to synchronize their browsing experience, working collaboratively to discover the ideal product tailored to the customer's preferences. This innovative approach not only enhances the shopping experience but also builds customer confidence in their purchasing decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Ads No 
GitHub No 
Gmail No 
Google Calendar No 
Google Sheets No 
HubSpot CRM No 
Instagram No 
Instagram Ads No 
Jira No 
LinkedIn No 
Meta Ads No 
Microsoft Outlook No 
Notion No 
QuickBooks Online No 
Semrush No 
Slack No 
Stripe No 
Telegram No 
WhatsApp No 
X (Twitter) No 

Integrations

Facebook Ads Yes 
GitHub Yes 
Gmail Yes 
Google Calendar Yes 
Google Sheets Yes 
HubSpot CRM Yes 
Instagram Yes 
Instagram Ads Yes 
Jira Yes 
LinkedIn Yes 
Meta Ads Yes 
Microsoft Outlook Yes 
Notion Yes 
QuickBooks Online Yes 
Semrush Yes 
Slack Yes 
Stripe Yes 
Telegram Yes 
WhatsApp Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Guuru

Founded

2016

Country

Switzerland

Website

www.guuru.com/en/

Vendor Details

Company Name

Emergent

Founded

2024

Country

United States

Website

getwingman.com

Product Features

Customer Advocacy

Advocate Management Yes 
Campaign Management No 
Communication Management Yes 
Community Management Yes 
Gamification No 
Referral Tracking No 
Reporting/Analytics No 
Rewards Program No 
Social Engagement Yes 

Product Features

Alternatives

Alternatives

Solid Reviews

Solid

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