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Description
Discover an efficient and affordable solution for overseeing all your hotel or guesthouse bookings. Located in the heart of Donegal, Ireland, we have been providing exceptional reservation technology to Hotels and Guesthouses for over two decades. That's right—our service comes with no contracts or upfront fees, allowing you the flexibility to discontinue at any point. We also offer evening and weekend support as part of every package! You can have your property operational on GuestDiary within just a week. Our integrated cloud-based system enables effortless management of your reservations across various OTAs. Enjoy a sleek, responsive, and mobile-friendly website without initial costs, along with ongoing support for your site. Effortlessly handle all your rates, availability, and bookings from a single platform! Additionally, our secure and user-friendly Booking Engine allows for direct online reservations, helping you save on commissions typically paid to OTAs while enhancing your revenue. Embrace the ease of managing your hospitality business with our tailored solutions!
Description
For over two decades, our software has been exclusively designed for Windows users and is proudly 100% Australian developed and maintained. Whether you manage a small establishment with fewer than 20 rooms or a large facility with over 200 rooms (which can accommodate more than 700 beds in the case of backpackers), our user-friendly and affordable software streamlines your booking and reservation processes. We have built a robust network of clients across Australia, New Zealand, South Africa, Zambia, Indonesia, Japan, Fiji, Laos, Vanuatu, and Papua New Guinea, allowing us to customize a property management software solution to meet your specific business needs. Our touch screen point of sale system, seamlessly integrated with Front Office, offers features such as stock management and chargebacks for guests, catering to restaurants, bars, and retail shops. Additionally, our Channel Manager Links enable you to list your availability on popular booking platforms and include a commission-free booking option directly on your website. Furthermore, we offer an optional add-on that allows you to quote, organize, and report on conference groups hosted at your property, enhancing your service offerings even further. This comprehensive approach ensures that you have all the tools necessary to optimize your operations and improve guest satisfaction.
API Access
Has API
API Access
Has API
Integrations
Idealpos
Pricing Details
$39 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestDiary.com
Founded
2007
Country
Ireland
Website
www.guestdiary.com
Vendor Details
Company Name
Starfleet Business Solutions
Website
www.starfleet-software.com.au
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
Product Features
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management