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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.

Description

xtendr reveals comprehensive, privacy-focused insights from various independent data sources while ensuring user protection throughout the entire data lifecycle. This innovative platform provides access to previously unreachable data and instills confidence in both privacy and adherence to regulations. Beyond mere anonymity, xtendr addresses the critical gap in multi-party data sharing by offering robust privacy safeguards, effectively serving as a guardian of your data through advanced cryptography, enabling you to unlock your full potential. It represents the pinnacle of privacy-enhancing data collaboration technology, having successfully tackled the long-standing cryptographic challenges associated with data sharing among parties that may not fully trust one another. With xtendr, organizations can advance their operations through an enterprise-level data protection solution that facilitates the formation of data partnerships while safeguarding sensitive information. In today's digital landscape, data is increasingly recognized as a vital currency, with many asserting that it is surpassing oil as the most valuable asset, underscoring its ever-growing significance. As we continue to embrace this digital evolution, the importance of secure data sharing becomes ever more critical for businesses looking to thrive in an interconnected world.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Zendesk Yes 

Integrations

Zendesk No 

Pricing Details

$41.70 organization/per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

xtendr

Founded

2019

Country

Hungary

Website

xtendr.io

Product Features

GDPR Compliance

Access Control No 
Consent Management No 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Alternatives

Alternatives