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Average Ratings 0 Ratings
Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
Description
Discover the advantages of utilizing a Trusted Third Party (TTP) for the meticulous pseudonymization of personal data, enabling you to conduct data analysis while adhering to GDPR regulations. Our fundamental offering revolves around the pseudonymization of personal data, utilizing techniques that ensure irreversible pseudonyms and the enhancement of behavioral data. The pseudonymized dataset serves as the foundation for subsequent processing by our clients. Additionally, our filtering service allows for the proportional sharing of personal data, ensuring privacy is maintained throughout the process. We carefully filter information through a rigorously managed pseudonymized whitelist, guaranteeing that only data pertaining to individuals on this list is shared. Viacryp also provides expert privacy consultation focused on the safeguarding and security of personal data. In collaboration with our partners, we offer guidance on the necessary measures organizations should implement to meet GDPR compliance, addressing both technical solutions and organizational protocols. By prioritizing these compliance strategies, businesses can enhance their data protection practices effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$41.70 organization/per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
Viacryp
Founded
2013
Country
Netherlands
Website
www.viacryp.nl/
Product Features
GDPR Compliance
Access Control
No
Consent Management
No
Data Mapping
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No