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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.

Description

Titaniam provides enterprises and SaaS vendors with a full suite of data security controls in one solution. This includes highly advanced options such as encrypted search and analytics, and also traditional controls such as tokenization, masking, various types of encryption, and anonymization. Titaniam also offers BYOK/HYOK (bring/hold your own key) for data owners to control the security of their data. When attacked, Titaniam minimizes regulatory overhead by providing evidence that sensitive data retained encryption. Titaniam’s interoperable modules can be combined to support hundreds of architectures across multiple clouds, on-prem, and hybrid environments. Titaniam provides the equivalent of at 3+ solutions making it the most effective, and economical solution in the market. Titaniam is featured by Gartner across multiple categories in four markets (Data Security, Data Privacy, Enterprise Key Management, and as a Cool Vendor for 2022). Titaniam is also a TAG Cyber Distinguished Vendor, and an Intellyx Digital Innovator for 2022. In 2022 Titaniam won the coveted SINET16 Security Innovator Award and was also a winner in four categories for the Global Infosec Awards at RSAC2022.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Zendesk Yes 

Integrations

Zendesk No 

Pricing Details

$41.70 organization/per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

Titaniam

Founded

2019

Country

United States

Website

titaniam.io

Product Features

GDPR Compliance

Access Control No 
Consent Management No 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management No 
IOC Verification No 
Incident Management No 
Tokenization Yes 
Vulnerability Scanning No 
Whitelisting / Blacklisting No 

Data Security

Alerts / Notifications Yes 
Antivirus/Malware Detection No 
At-Risk Analysis Yes 
Audits No 
Data Center Security No 
Data Classification No 
Data Discovery Yes 
Data Loss Prevention No 
Data Masking Yes 
Data-Centric Security Yes 
Database Security Yes 
Encryption Yes 
Identity / Access Management No 
Logging / Reporting Yes 
Mobile Data Security No 
Monitor Abnormalities No 
Policy Management Yes 
Secure Data Transport No 
Sensitive Data Compliance Yes 

Encryption

Central Policy Enforcement Yes 
Drag & Drop UI Yes 
Email Encryption No 
Encryption Key Management No 
Endpoint Encryption No 
File Compression No 
File Encryption Yes 
Full Disk Encryption No 
Public Key Cryptography No 
Tokenization / Data Masking Yes 

Alternatives

Alternatives