Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
Description
No more DSAR headaches.
Automate your DSAR process to comply with the GDPR, CCPA, and other privacy laws.
Our simple and secure service makes it easy to manage the privacy opt-out process. Respond automatically to data removal requests. Log identity details in a secure 2X encrypted data base. Respond to and manage verifiable consumer removal requests. In less than a minute, you can be up and running.
Use our API endpoints to check your customer records for deletion requests and send confirmation emails automatically.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Zendesk
No
Pricing Details
$41.70 organization/per month
Free Trial
No
Free Version
No
Pricing Details
$350 per month
Base includes 5000 Opt Outs per month and a webhook to push data securely to your servers.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
SimpleOptOutCompliance.com
Founded
2022
Country
United States
Website
simpleoptoutcompliance.com
Product Features
GDPR Compliance
Access Control
No
Consent Management
No
Data Mapping
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No
Product Features
Data Privacy Management
Access Control
Yes
CCPA Compliance
Yes
Consent Management
No
Data Mapping
No
GDPR Compliance
Yes
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No
GDPR Compliance
Access Control
Yes
Consent Management
No
Data Mapping
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No