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Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
Description
Protect, Monitor, and Discover enterprise sensitive data across multiple platforms and environments. Automate your subject rights response and demonstrate regulatory compliance - all in one solution
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Amazon DynamoDB
No
Amazon Redshift
No
Apache HBase
No
Apache Parquet
No
Apache Spark
No
Google Drive
No
Hadoop
No
Hemi HL7
No
Hive
No
Mage Dynamic Data Masking
No
Integrations
Amazon DynamoDB
Yes
Amazon Redshift
Yes
Apache HBase
Yes
Apache Parquet
Yes
Apache Spark
Yes
Google Drive
Yes
Hadoop
Yes
Hemi HL7
Yes
Hive
Yes
Mage Dynamic Data Masking
Yes
Pricing Details
$41.70 organization/per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
Mage Data
Founded
2014
Country
United States
Website
magedata.ai/
Product Features
GDPR Compliance
Access Control
No
Consent Management
No
Data Mapping
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No
Product Features
Data Discovery
Contextual Search
Yes
Data Classification
Yes
Data Matching
Yes
False Positives Reduction
Yes
Self Service Data Preparation
No
Sensitive Data Identification
Yes
Visual Analytics
No
Data Privacy Management
Access Control
Yes
CCPA Compliance
Yes
Consent Management
No
Data Mapping
Yes
GDPR Compliance
Yes
Incident Management
No
PIA / DPIA
Yes
Policy Management
No
Risk Management
No
Sensitive Data Identification
Yes
Data Security
Alerts / Notifications
Yes
Antivirus/Malware Detection
No
At-Risk Analysis
No
Audits
No
Data Center Security
Yes
Data Classification
Yes
Data Discovery
Yes
Data Loss Prevention
No
Data Masking
Yes
Data-Centric Security
Yes
Database Security
Yes
Encryption
Yes
Identity / Access Management
Yes
Logging / Reporting
Yes
Mobile Data Security
No
Monitor Abnormalities
No
Policy Management
No
Secure Data Transport
No
Sensitive Data Compliance
No
GDPR Compliance
Access Control
Yes
Consent Management
No
Data Mapping
Yes
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
Yes
Sensitive Data Identification
Yes
