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Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
Description
Limina is a data de-identification platform that uses context-aware detection to identify and transform sensitive information without unnecessarily removing the information that makes datasets useful. It supports PII, PHI, and PCI detection across more than 50 entity types, including names, Social Security numbers, payment card information, medical conditions, medications, passport numbers, and international variations. Rather than relying exclusively on patterns and formatting rules, Limina analyzes surrounding context to identify sensitive entities that may appear across sentences or conversational turns. The platform is built to work with both structured and unstructured information, including difficult datasets containing ASR errors, OCR mistakes, handwritten forms, and conversational disfluencies. Limina supports 52 languages and multilingual or code-switching data, with deployments referenced across the United States, Canada, United Kingdom, Germany, Japan, Hong Kong, Australia, and Switzerland. Organizations can deploy Limina as a container inside their own VPC or on-premises environment, allowing data to remain within infrastructure they control without third-party access or outbound processing calls. Its data-linking capabilities connect related information while converting unstructured content into structured intelligence that can be used in downstream workflows. Limina integrates with existing technology environments including AWS, Azure, Snowflake, and NVIDIA NeMo and is designed to operate at enterprise scale. The platform is intended for healthcare, pharmaceutical, financial services, insurance, technology, and other regulated organizations that need to balance privacy and compliance requirements with continued use of sensitive datasets.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Pricing Details
$41.70 organization/per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
Limina AI
Country
Canada
Website
www.getlimina.ai/
Product Features
GDPR Compliance
Access Control
No
Consent Management
No
Data Mapping
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No
