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Description
The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.
Description
Your IT department can implement advanced data masking techniques to restrict access to sensitive information, utilizing adaptable masking rules that correspond to the authentication levels of users. By incorporating mechanisms for blocking, auditing, and notifying users, IT staff, and external teams who interact with confidential data, the organization can maintain adherence to its security protocols as well as comply with relevant industry and legal privacy standards. Additionally, you can tailor data-masking strategies to meet varying regulatory or business needs, fostering a secure environment for personal and sensitive information. This approach not only safeguards data but also facilitates offshoring, outsourcing, and cloud-based projects. Furthermore, large datasets can be secured by applying dynamic masking to sensitive information within Hadoop environments, enhancing overall data protection. Such measures bolster the integrity of the organization's data security framework.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
$41.70 organization/per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com
Vendor Details
Company Name
Informatica
Country
United States
Website
www.informatica.com/products/data-security/data-masking/dynamic-data-masking.html
Product Features
GDPR Compliance
Access Control
Consent Management
Data Mapping
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification