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features
design
support

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Description

The GDPR Compliance application designed for Zendesk facilitates the deletion, anonymization, and retrieval of customer data within Zendesk environments. It boasts an array of essential features, including the capability to efficiently process thousands of tickets and contacts simultaneously, as well as the ability to merge user, ticket, and organizational data into comprehensive lists. Users can generate specific ticket and contact lists for mass processing, ensuring compliance by allowing for the deletion of personal data belonging to users or organizations. Additionally, the app ensures the confidentiality of sensitive information while providing options to compile and download data in CSV format. Users have the flexibility to edit information either individually or in bulk, while sensitive details like credit card numbers and phone numbers can be completely anonymized. The application also offers automation setup and scheduling for various processes, allows users to review statistics, and features an intuitive interface for ease of use. Furthermore, agents can submit requests for data processing, with permissions granted to them for executing these tasks, and it includes configurable options for tag anonymization within tickets. Overall, this app streamlines GDPR compliance efforts for organizations utilizing Zendesk.

Description

Modern enterprises encounter severe repercussions if they fail to comply with the growing privacy standards set by regulators and the public alike. To stay competitive, vendors must continuously integrate advanced algorithms aimed at safeguarding sensitive information such as Personally Identifiable Information (PII) and Protected Health Information (PHI). HushHush leads the way in privacy defense through its innovative PII data discovery and anonymization tool, which is also referred to as data de-identification, data masking, and obfuscation software. This tool assists organizations in locating, classifying, and anonymizing sensitive data, ensuring compliance with regulations like GDPR, CCPA, HIPAA/HITECH, and GLBA. It offers a suite of rule-based atomic add-on components that empower users to build robust and secure data anonymization strategies. HushHush's solutions are pre-configured to effectively anonymize both direct identifiers, such as Social Security Numbers and credit card information, as well as indirect identifiers, utilizing a combination of fixed algorithms tailored for this purpose. With such versatile capabilities, HushHush not only enhances data security but also fortifies trust with clients regarding their privacy.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Zendesk Yes 

Integrations

Zendesk No 

Pricing Details

$41.70 organization/per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

HushHush

Founded

2013

Country

United States

Website

mask-me.net

Product Features

GDPR Compliance

Access Control No 
Consent Management No 
Data Mapping No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Product Features

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking Yes 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance Yes 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management Yes 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control No 
Workflow / Process Automation Yes 

Data Security

Alerts / Notifications No 
Antivirus/Malware Detection No 
At-Risk Analysis No 
Audits No 
Data Center Security No 
Data Classification No 
Data Discovery No 
Data Loss Prevention No 
Data Masking No 
Data-Centric Security No 
Database Security No 
Encryption No 
Identity / Access Management No 
Logging / Reporting No 
Mobile Data Security No 
Monitor Abnormalities No 
Policy Management No 
Secure Data Transport No 
Sensitive Data Compliance No 

GDPR Compliance

Access Control Yes 
Consent Management No 
Data Mapping Yes 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management Yes 
Sensitive Data Identification Yes 

HIPAA Compliance

Access Control / Permissions Yes 
Audit Management No 
Compliance Reporting Yes 
Data Security Yes 
Documentation Management Yes 
For Healthcare Yes 
Incident Management No 
Policy Training No 
Remediation Management No 
Risk Management Yes 
Vendor Management No 

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