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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Contextual AI has unveiled its Grounded Language Model (GLM), which is meticulously crafted to reduce inaccuracies and provide highly reliable, source-based replies for retrieval-augmented generation (RAG) as well as agentic applications. This advanced model emphasizes fidelity to the information provided, ensuring that responses are firmly anchored in specific knowledge sources and are accompanied by inline citations. Achieving top-tier results on the FACTS groundedness benchmark, the GLM demonstrates superior performance compared to other foundational models in situations that demand exceptional accuracy and dependability. Tailored for enterprise applications such as customer service, finance, and engineering, the GLM plays a crucial role in delivering trustworthy and exact responses, which are essential for mitigating risks and enhancing decision-making processes. Furthermore, its design reflects a commitment to meeting the rigorous demands of industries where information integrity is paramount.

Description

Sentrup is a customer support platform driven by artificial intelligence that streamlines website chat, retrieves information from knowledge bases, and organizes scheduling tasks. By utilizing vector-search technology, it provides immediate responses derived from tailored documents, synchronizes calendar availability, and efficiently directs intricate inquiries to human support representatives. This ensures that customers receive timely assistance while allowing support teams to focus on more complex issues.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Calendly No 
Contextual AI Yes 
GoHighLevel No 
Google Calendar No 
HubSpot CRM No 
Shopify No 
Slack No 
WooCommerce No 
Zapier No 

Integrations

Calendly Yes 
Contextual AI No 
GoHighLevel Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Shopify Yes 
Slack Yes 
WooCommerce Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$29/month/user
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Contextual AI

Founded

2023

Country

United States

Website

contextual.ai/blog/introducing-grounded-language-model/

Vendor Details

Company Name

Sentrup

Founded

2026

Country

India

Website

www.sentrup.com

Product Features

Product Features

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