Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
GridX utilizes smart meter interval data to facilitate intricate rate and billing structures, such as time-of-use and real-time pricing models. With its adaptable architecture, the platform allows for the seamless integration of new elements while phasing out obsolete ones, thus enabling the pursuit of fresh business prospects and adherence to regulatory standards. The GridX Enterprise Rate Platform streamlines the implementation process and significantly accelerates the launch of new rates, products, and services. By enhancing the meter-to-cash cycle with top-notch rate, billing, and cost analytics, GridX revolutionizes customer interactions. Our enterprise solution provides customer service representatives and key account managers with immediate access to rate, cost, and savings analyses, ensuring they can accurately inform customers about their potential expenses when opting for clean energy alternatives. Furthermore, we empower utilities to deliver personalized, valuable, and actionable insights regarding energy consumption and cost savings in real time, across various communication platforms, thereby enriching the overall customer experience. This innovative approach not only aids utilities in improving their service offerings but also fosters a deeper connection with their customers by prioritizing their energy efficiency goals.
Description
Innowatts’ software-as-a-service platform revolutionizes the way energy suppliers comprehend and cater to their clientele. By harnessing artificial intelligence and insights derived from over 43 million global meters, we empower energy retailers, utilities, and grid operators to access meter-level data, gain a deeper understanding of their customers, and enhance business processes through automation and intelligence. This results in a more dependable grid, increased profitability, improved customer satisfaction, and a pathway to a sustainable energy future. Our system captures data directly at the meter level, effectively closing the gap between energy providers and their customers, as well as ratepayers. We gather usage statistics as frequently as every 15 minutes, offering unparalleled data for more accurate customer insights. The backbone of our platform is advanced AI and machine learning technology, which delivers business intelligence that facilitates superior decision-making. Additionally, our AI-driven platform streamlines the optimization of Distributed Energy Resources (DER) to accelerate the energy transition, solidifying Innowatts’ position as a leader in the global AI-enabled SaaS market. By continuously adapting to the evolving energy landscape, we ensure that our clients remain at the forefront of innovation and customer service excellence.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GridX
Country
United States
Website
www.gridx.com
Vendor Details
Company Name
Innowatts
Founded
2014
Country
United States
Website
www.innowatts.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No