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Description
Relying solely on software won't yield the most effective shipping strategy; rather, it takes the expertise of skilled shipping strategists to achieve that. By partnering with Green Mountain, you're not merely purchasing a service; you're gaining access to a knowledgeable ally who can leverage optimized shipping to enhance your profitability, fulfill customer expectations, and offer exceptional business support. Our team is armed with unparalleled industry insights and extensive carrier expertise. We utilize a unique system capable of auditing and re-rating every transaction, regardless of its complexity or volume. Our distinct advisory model ensures you won't have to navigate a platform or devise a strategy by yourself. Since our inception, we have prioritized assembling a team of industry professionals, which is why we actively seek out individuals with extensive backgrounds in shipping, logistics, data science, and technology. This commitment to expertise enables us to provide tailored solutions that truly cater to your business needs.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
API Access
Has API
Integrations
Sendcloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Green Mountain
Country
United States
Website
greenmt.com
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Parcel Audit
Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management
