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Description
Over 5,500 government agencies worldwide have opted for Granicus to enhance their digital services, including website and CMS management, digital communication strategies, public meeting experiences, and records management systems. The Granicus Civic Engagement Platform fosters a seamless relationship between citizens and government, offering an integrated experience that encompasses website functionality, online services, and digital communications to ensure equitable and inclusive service for all residents. Utilizing advanced cloud-based technology, our platform facilitates better connections between people and government through low-code solutions that provide cohesive, user-friendly digital experiences. It also promotes community engagement and gathers valuable feedback from residents, ensuring that their voices are heard and considered. Specifically designed for government applications, our solutions are equipped with robust infrastructure, scalability, and security features, empowering public sector leaders across various levels, including state, federal, national, and local agencies, to effectively serve their communities. Through these innovative tools, Granicus is committed to transforming how government entities interact and engage with the public they serve.
Description
RequestPro offers a robust public records request management platform that alleviates the administrative strain associated with handling numerous Freedom of Information Act (FOIA) and Public Records Act (PRA) requests. Users can manage requests received through the platform or via various other communication methods such as email, mail, fax, phone, or voicemail. The platform features predictive coding that suggests similar past requests and relevant terminology. Agencies can tailor their public-facing portals to reflect their unique branding and aesthetic. Requesters are empowered to search for information, receive real-time status updates online, and are directed towards frequently asked questions. The system also ensures the protection of sensitive information by allowing users to redact specific words, phrases, names, or any personally identifiable information while applying redactions to complete documents. Furthermore, agencies can customize lists of exempted and protected details to streamline request processing. Communication regarding requests can be sent, tracked, and managed across various departments and staff members, enhancing overall efficiency and collaboration in handling public records. This comprehensive solution ultimately transforms the way agencies engage with and respond to public records requests.
API Access
Has API
API Access
Has API
Integrations
OpenCities
govAccess
govDelivery
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Granicus
Founded
1999
Country
United States
Website
granicus.com
Vendor Details
Company Name
RequestPro
Country
United States
Website
prarequests.com/features/
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management