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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

GovOffice stands out as a premier provider of innovative and budget-friendly websites tailored for local government entities. Its mobile-optimized platform delivers tried-and-true web tools that enhance governmental efficiency and responsiveness. Established in 2001 through a distinctive public-private collaboration aimed at improving website technology accessibility for cities nationwide, GovOffice was founded with the support of partners such as the International City-County Management Association and the League of Minnesota Cities, which were later joined by an additional 15 state municipal leagues. Over the course of nearly two decades, it has witnessed the transformation of local government websites from a mere novelty to an essential service. Serving more than 1,400 local governments across 44 states, GovOffice remains dedicated to its mission of providing cutting-edge web solutions that cater to the unique requirements of local administrations while ensuring affordability. This commitment is evident in the ongoing evolution of their services to adapt to the changing technological landscape.

Description

Local governments use NovoGov to replace paper, spreadsheets, and disconnected tools with a single web and mobile platform. Public works, code enforcement, permitting, asset, and maintenance teams run their day-to-day work in one place, from opening a work order to closing it out and reporting on the cost. The mobile apps put the whole system in the field: crews update jobs from any phone or tablet, attach photos and documents, scan barcodes, and record GPS locations as they work. Maintenance is scheduled by time, mileage, or meter, and every job captures labor, parts, and FEMA or grant costs. Built-in GIS integrates with Esri ArcGIS to map assets and activity across your jurisdiction. Residents submit and track service requests through an online portal that keeps the public informed. Founded in 1999, Novo Solutions builds software for US cities, townships, and counties. Schedule a demo for a tailored quote.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ArcGIS
ArcGIS CityEngine

Integrations

ArcGIS
ArcGIS CityEngine

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GovOffice

Founded

2001

Country

United States

Website

govoffice.com

Vendor Details

Company Name

Novo Solutions

Founded

1999

Country

United States

Website

novosolutions.com

Product Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Municipal

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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