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ease
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support

Description

Scale effortlessly and without constraints: This globally distributed database, compliant with ACID principles, automatically manages replicas, sharding, and transaction processing, allowing you to rapidly adapt to varying usage patterns and drive your product's success. Built on Google's robust and reliable infrastructure, Cloud Spanner has been proven through its extensive use by numerous Google services that cater to billions of users. It boasts an impressive availability rate of up to 99.999%, ensuring zero downtime during planned maintenance or schema updates. By simplifying tasks that often go unappreciated, Cloud Spanner provides a more straightforward experience for IT administrators and database administrators, who frequently find themselves overwhelmed with database management. Now, with just a few clicks, you can create or scale a globally replicated database, significantly lowering your database maintenance costs. As a result, teams can focus more on innovation rather than routine operational challenges.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apono
Autymate
Data Sentinel
Entity Framework Core
FLIP
Google Cloud Datastream
Google Cloud Platform
Integrate.io
Lyftrondata
New Relic
NoSQL Manager
Peaka
Salesforce Data 360
ShipBob
StarfishETL
TROCCO

Integrations

Apono
Autymate
Data Sentinel
Entity Framework Core
FLIP
Google Cloud Datastream
Google Cloud Platform
Integrate.io
Lyftrondata
New Relic
NoSQL Manager
Peaka
Salesforce Data 360
ShipBob
StarfishETL
TROCCO

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/spanner

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Database

Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization

RDBMS

Backup
Data Migration
Monitoring
Performance Analysis
Queries
Storage Optimization

Relational Database

ACID Compliance
Data Failure Recovery
Multi-Platform
Referential Integrity
SQL DDL Support
SQL DML Support
System Catalog
Unicode Support

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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