Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Cloud Firestore is a highly efficient, fully managed, serverless NoSQL document database designed to streamline the storage, synchronization, and querying of data for mobile, web, and IoT applications on a global scale. It features client libraries that ensure real-time synchronization and offline capabilities, while its security measures and seamless integrations with Firebase and Google Cloud Platform (GCP) facilitate the rapid development of genuinely serverless applications. With an emphasis on providing an excellent developer experience, Firestore incorporates built-in live synchronization, offline support, and ACID transactions, all accessible through a comprehensive array of client and server-side libraries. The system automatically adjusts to varying demand levels, eliminating the need for maintenance and delivering impressive availability rates between 99.99% and 99.999% through reliable data replication. Operating as a no-operations database, it allows users to pay solely for what they consume, avoiding upfront costs and issues related to underutilization of resources. Its simplified architecture enables direct communication between your applications and Firestore, enhancing overall efficiency and performance. Additionally, the continuous updates and improvements to the platform ensure that developers can leverage the latest features and security enhancements effortlessly.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Agenty
Algolia
Elastic Observability
Estuary Flow
Firebase
Flatly
Fuego
Google Cloud Datastore
Google Cloud Speech-to-Text
Kadabra
Kickstart
Latenode
New Relic
Raklet
Rowy
Scispot
Serverless
Shaped
ShipBob

Integrations

Agenty
Algolia
Elastic Observability
Estuary Flow
Firebase
Flatly
Fuego
Google Cloud Datastore
Google Cloud Speech-to-Text
Kadabra
Kickstart
Latenode
New Relic
Raklet
Rowy
Scispot
Serverless
Shaped
ShipBob

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/firestore

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

NoSQL Database

Auto-sharding
Automatic Database Replication
Data Model Flexibility
Deployment Flexibility
Dynamic Schemas
Integrated Caching
Multi-Model
Performance Management
Security Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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