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Average Ratings 1 Rating
Description
A user-friendly, serverless service for change data capture and replication that provides access to streaming data from a variety of databases including MySQL, PostgreSQL, AlloyDB, SQL Server, and Oracle. This solution enables near real-time analytics in BigQuery, allowing for quick insights and decision-making. With a straightforward setup that includes built-in secure connectivity, organizations can achieve faster time-to-value. The platform is designed to scale automatically, eliminating the need for resource provisioning or management. Utilizing a log-based mechanism, it minimizes the load and potential disruptions on source databases, ensuring smooth operation. This service allows for reliable data synchronization across diverse databases, storage systems, and applications, while keeping latency low and reducing any negative impact on source performance. Organizations can quickly activate the service, enjoying the benefits of a scalable solution with no infrastructure overhead. Additionally, it facilitates seamless data integration across the organization, leveraging the power of Google Cloud services such as BigQuery, Spanner, Dataflow, and Data Fusion, thus enhancing overall operational efficiency and data accessibility. This comprehensive approach not only streamlines data processes but also empowers teams to make informed decisions based on timely data insights.
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
API Access
Has API
API Access
Has API
Integrations
AlloyDB
Google Cloud BigQuery
Google Cloud Data Fusion
Google Cloud Dataflow
Google Cloud Platform
Google Cloud SQL
Google Cloud Spanner
Google Cloud Storage
MySQL
Oracle Database
Integrations
AlloyDB
Google Cloud BigQuery
Google Cloud Data Fusion
Google Cloud Dataflow
Google Cloud Platform
Google Cloud SQL
Google Cloud Spanner
Google Cloud Storage
MySQL
Oracle Database
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Founded
1998
Country
United States
Website
cloud.google.com/datastream
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management