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Average Ratings 1 Rating

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ease
features
design
support

Description

A user-friendly, serverless service for change data capture and replication that provides access to streaming data from a variety of databases including MySQL, PostgreSQL, AlloyDB, SQL Server, and Oracle. This solution enables near real-time analytics in BigQuery, allowing for quick insights and decision-making. With a straightforward setup that includes built-in secure connectivity, organizations can achieve faster time-to-value. The platform is designed to scale automatically, eliminating the need for resource provisioning or management. Utilizing a log-based mechanism, it minimizes the load and potential disruptions on source databases, ensuring smooth operation. This service allows for reliable data synchronization across diverse databases, storage systems, and applications, while keeping latency low and reducing any negative impact on source performance. Organizations can quickly activate the service, enjoying the benefits of a scalable solution with no infrastructure overhead. Additionally, it facilitates seamless data integration across the organization, leveraging the power of Google Cloud services such as BigQuery, Spanner, Dataflow, and Data Fusion, thus enhancing overall operational efficiency and data accessibility. This comprehensive approach not only streamlines data processes but also empowers teams to make informed decisions based on timely data insights.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AlloyDB Yes 
Google Cloud BigQuery Yes 
Google Cloud Data Fusion Yes 
Google Cloud Dataflow Yes 
Google Cloud Platform Yes 
Google Cloud SQL Yes 
Google Cloud Spanner Yes 
Google Cloud Storage Yes 
MySQL Yes 
Oracle Database Yes 
PostgreSQL Yes 
SQL Yes 
SQL Server Yes 
ShipBob No 

Integrations

AlloyDB No 
Google Cloud BigQuery No 
Google Cloud Data Fusion No 
Google Cloud Dataflow No 
Google Cloud Platform No 
Google Cloud SQL No 
Google Cloud Spanner No 
Google Cloud Storage No 
MySQL No 
Oracle Database No 
PostgreSQL No 
SQL No 
SQL Server No 
ShipBob Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/datastream

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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