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support

Description

Google Cloud Bigtable provides a fully managed, scalable NoSQL data service that can handle large operational and analytical workloads. Cloud Bigtable is fast and performant. It's the storage engine that grows with your data, from your first gigabyte up to a petabyte-scale for low latency applications and high-throughput data analysis. Seamless scaling and replicating: You can start with one cluster node and scale up to hundreds of nodes to support peak demand. Replication adds high availability and workload isolation to live-serving apps. Integrated and simple: Fully managed service that easily integrates with big data tools such as Dataflow, Hadoop, and Dataproc. Development teams will find it easy to get started with the support for the open-source HBase API standard.

Description

Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apache Spark
Auris
Google Cloud Dataflow
Google Cloud IoT Core
Google Cloud Managed Service for Apache Spark
Google Cloud Platform
Google VPC Service Controls
Hadoop
Heroic
InfluxDB
Infometry Google Connectors
IntelliPay
Layer
OpenTSDB
Peekdata
Privacera
ShipBob
Spell
ThoughtSpot
TiMi

Integrations

Apache Spark
Auris
Google Cloud Dataflow
Google Cloud IoT Core
Google Cloud Managed Service for Apache Spark
Google Cloud Platform
Google VPC Service Controls
Hadoop
Heroic
InfluxDB
Infometry Google Connectors
IntelliPay
Layer
OpenTSDB
Peekdata
Privacera
ShipBob
Spell
ThoughtSpot
TiMi

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/bigtable

Vendor Details

Company Name

Asurion

Founded

1994

Country

United States

Website

www.simplr.ai/

Product Features

Database

Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization

NoSQL Database

Auto-sharding
Automatic Database Replication
Data Model Flexibility
Deployment Flexibility
Dynamic Schemas
Integrated Caching
Multi-Model
Performance Management
Security Management

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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