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features
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support

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Description

Organizations looking to stay above the crowd, stop reacting and be in control. Companies looking to enter the continuous improvement process and optimize their investments. Through GoSecure Titan®'s Managed Security Services (which includes our Managed Extended Detection & Response (MXDR) Service) and our Professional Security Services, we are your ally to prevent breaches.

Description

Comprehensive protection against threats and enhanced productivity for both on-site and remote work environments is provided seamlessly. Every interaction with customers is automatically scored and results are delivered to agents promptly. Agents receive customized coaching based on their interactions with customers, which is tailored to help them improve. Continuous capture of webcam images and live video/audio streaming helps detect security threats and productivity issues in real-time. Dynamic risk assessment and vulnerability scanning work to identify potential insider threats before they escalate into significant dangers. All employee activities are documented through video and audio recordings, session captures, immovable logs, and alert systems. Users have the opportunity to connect with their supervisors and peers to exchange valuable insights and motivate one another. Security and productivity-related incidents can be flagged for a streamlined workflow process, ensuring that appropriate measures are taken. Notably, agents benefit from automated note-taking during calls, which is then integrated into the CRM system for easy access. Additionally, workflows can be customized for specific triggered events, enhancing overall operational efficiency. Furthermore, this system not only safeguards the work environment but also fosters a culture of collaboration and continuous improvement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Rekognition
Amazon Web Services (AWS)
Axonius
Brinqa
Check Point CloudGuard
Cloudera
Cybersixgill
ESET Endpoint Security
IBM Cloud
Intelligent Management Center
Jit
LogPoint
RecruitPack
SAP Cloud Platform
Seeker
Symantec Advanced Threat Protection
Tenable One
Trellix Data Encryption
VMware Cloud

Integrations

Amazon Rekognition
Amazon Web Services (AWS)
Axonius
Brinqa
Check Point CloudGuard
Cloudera
Cybersixgill
ESET Endpoint Security
IBM Cloud
Intelligent Management Center
Jit
LogPoint
RecruitPack
SAP Cloud Platform
Seeker
Symantec Advanced Threat Protection
Tenable One
Trellix Data Encryption
VMware Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GoSecure

Founded

2002

Country

United States

Website

www.gosecure.ai/

Vendor Details

Company Name

Trendzact

Country

United States

Website

trendzact.com/platform/

Product Features

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Product Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Alternatives

StaffCop Reviews

StaffCop

Atom Security