Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Introducing GoSearch, the cutting-edge enterprise search platform created by the developers of GoLinks.
GoSearch seamlessly integrates with over 100 personal and company applications, offering a unified interface powered by generative AI. This innovative platform extracts insights from various sources, delivering a consolidated and insightful search experience.
Whether your query is about resetting passwords or navigating the Q4 roadmap, GoSearch operates akin to Google, surfacing relevant resources such as internal documents, individuals, tasks, and chat conversations.
Harnessing the power of generative AI, GoSearch provides comprehensive answers by summarizing relevant context and information from both personal and company resources. Uncover additional knowledge by identifying the right people and places within your organization.
GoSearch features a built-in conversational assistant, GoAI, transforming your search into an interactive chat that supports follow-ups. It retrieves outputs from your organization's connected apps and taps into external knowledge from ChatGPT.
Elevate your communication efficiency and redefine knowledge management with GoSearch.
Description
Oracle Knowledge Management delivers information effectively and consistently through various channels. This solution enhances the speed of issue resolution for call center representatives while enabling customers to easily find the information they seek, ultimately boosting customer satisfaction and loyalty. Accelerate the development of resources that assist both your customers and call center agents. With an intuitive authority tool and robust media support, you can quickly create knowledge articles and other materials to provide the most relevant answers precisely where they are needed. Achieve greater efficiency and scalability by utilizing simple point-and-click custom templates designed for announcements, FAQs, guides, and more. Collaborate with a diverse range of content contributors to establish an exemplary knowledge repository. Additionally, allow your subject matter experts to review, comment, and approve content updates using a streamlined workflow engine that effectively orchestrates the content creation process. This collaborative approach not only enhances the quality of your knowledge base but also fosters greater engagement among team members.
API Access
Has API
API Access
Has API
Integrations
Asana
Confluence
Figma
GitHub
Gmail
Google Drive
Jira Service Management
Microsoft Outlook
Microsoft Teams
Notion
Integrations
Asana
Confluence
Figma
GitHub
Gmail
Google Drive
Jira Service Management
Microsoft Outlook
Microsoft Teams
Notion
Pricing Details
$20 per month/per user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GoSearch
Founded
2022
Country
United States
Website
www.gosearch.ai
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/knowledge-management/
Product Features
Enterprise Search
AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal