Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.
Description
Zof AI serves as an autonomous platform focused on software reliability and verification, aimed at assisting engineering teams in testing applications, recognizing potential risks, and managing modifications prior to deployment. By leveraging AI agents, automated testing, and an analysis of system dependencies, the platform ensures continuous validation of software performance and readiness for release. Its System Graph effectively visualizes services, APIs, infrastructure, dependencies, and workflows, allowing teams to pinpoint which components are impacted by code alterations. Supporting a total of 19 verification categories, Zof encompasses unit testing, integration testing, regression testing, performance testing, security testing, and compliance validation among others. Furthermore, its governed remediation features enable teams to delve into failures, suggest solutions, and confirm changes—all while upholding human oversight and maintaining thorough audit trails. This versatile platform seamlessly integrates with existing CI/CD pipelines, development tools, and cloud infrastructures, and it accommodates private cloud, on-premises, and air-gapped deployment scenarios. In addition to its robust features, Zof AI empowers engineering teams to enhance their software development lifecycle efficiently and with greater confidence.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$1,990/year
Starter $1,990/year, Team $9,990/year and Business $25,000/year. Enterprise starts at $60,000/year and Secure Deployment starts at $150,000/year, with additional architecture and agreement requirements. A 14-day Business trial requires a card; a capped free sandbox may remain afterwards.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Globitel
Founded
1996
Country
Jordan
Website
www.globitel.com/retail-quality-management-system/
Vendor Details
Company Name
Zof AI, Inc.
Founded
2024
Country
United States
Website
zof.ai/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No