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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

RQM is an advanced system designed for recording video and audio, incorporating desktop screen capture capabilities to observe interactions between customers and customer service agents, all managed via a web interface that allows for transaction evaluation and oversight. A standout aspect of Globitel's offerings is the ability to tailor solutions to meet specific needs, enabling the integration of new functionalities as requirements evolve, which is particularly crucial for adapting to changing business models. This adaptability can significantly influence the overall success or failure of new services. Built with an open architecture and modular framework, RQM offers enhanced scalability, allowing for straightforward expansions of recording capabilities by conveniently adding software and hardware components. Furthermore, in a multi-location setup, RQM's distributed architecture facilitates the easy addition of new sites, ensuring seamless integration and efficiency across various environments. This comprehensive flexibility positions RQM as a valuable asset for organizations seeking to optimize their customer service interactions.

Description

Zof AI serves as an autonomous platform focused on software reliability and verification, aimed at assisting engineering teams in testing applications, recognizing potential risks, and managing modifications prior to deployment. By leveraging AI agents, automated testing, and an analysis of system dependencies, the platform ensures continuous validation of software performance and readiness for release. Its System Graph effectively visualizes services, APIs, infrastructure, dependencies, and workflows, allowing teams to pinpoint which components are impacted by code alterations. Supporting a total of 19 verification categories, Zof encompasses unit testing, integration testing, regression testing, performance testing, security testing, and compliance validation among others. Furthermore, its governed remediation features enable teams to delve into failures, suggest solutions, and confirm changes—all while upholding human oversight and maintaining thorough audit trails. This versatile platform seamlessly integrates with existing CI/CD pipelines, development tools, and cloud infrastructures, and it accommodates private cloud, on-premises, and air-gapped deployment scenarios. In addition to its robust features, Zof AI empowers engineering teams to enhance their software development lifecycle efficiently and with greater confidence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$1,990/year
Starter $1,990/year, Team $9,990/year and Business $25,000/year. Enterprise starts at $60,000/year and Secure Deployment starts at $150,000/year, with additional architecture and agreement requirements. A 14-day Business trial requires a card; a capped free sandbox may remain afterwards.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Globitel

Founded

1996

Country

Jordan

Website

www.globitel.com/retail-quality-management-system/

Vendor Details

Company Name

Zof AI, Inc.

Founded

2024

Country

United States

Website

zof.ai/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Alternatives

Globitel E-911 Reviews

Globitel E-911

Globitel