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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Global Switch stands out as a premier owner, operator, and developer of expansive, carrier-neutral, multi-customer data centers in Europe and the Asia-Pacific region. Our facilities create vibrant ecosystems that deliver the reliability, security, and adaptability essential for hosting IT infrastructures. Operating thirteen strategically located data centers in major connectivity hubs across these regions, we offer approximately 390,000 square meters of cutting-edge technical space. Clients at Global Switch can forge direct links to an extensive array of service providers, enabling them to diversify their networks effectively. Moreover, customers enjoy the advantage of connecting directly to significant Internet Exchanges, carriers, and cloud providers, as well as ISP networks, enhancing their operational capabilities in every one of our data centers. This interconnected approach not only fosters a robust environment but also empowers businesses to scale and innovate with ease.

Description

Grapevine offers an array of essential features, such as round-the-clock access to highly skilled Australian call centre representatives, illuminating every aspect of your organization and instilling trust in both your employees and customers that their concerns are being addressed thoroughly. Available 24/7 throughout the entire year, our fully trained call centre operators provide direct communication and support. Your organization will benefit from continuous reporting, ensuring that reporters and businesses can access updates and actions at any time. We also implement an annual fixed pricing model tailored to the size of your organization, guaranteeing transparency in costs. In addition, businesses receive instant alerts regarding pressing issues, enabling prompt resolutions. Quarterly reports highlight critical areas of concern, while expert guidance is provided in accordance with your company's policies, ensuring that you always have the support you need to thrive.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Global Switch

Founded

1998

Country

United Kingdom

Website

www.globalswitch.us

Vendor Details

Company Name

Grapevine

Founded

2001

Country

Australiia

Website

www.whistleblowerhotline.com.au

Product Features

Product Features

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

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