Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience lightning-fast sales order completion with GlassTrax, which has significantly enhanced order entry efficiency for all users. You can now annotate orders with notes and comments, incorporate processes and fabrication work for comprehensive customer pricing, and choose shapes from a vast library within your optimization software. Orders can be seamlessly sent to your optimization software, with the option to attach files to specific lines or the entire order, while also allowing for easy emailing, faxing, or printing of sales orders, confirmations, and invoices directly to your clients. Do you know the status of each pending order on your production floor? With GlassTrax, your perspective on warehouse operations will transform, as it provides insights into the volume of glass processed over various time frames such as daily, weekly, monthly, or annually. Gain immediate updates on order progress and enhance productivity by establishing capacity limits to effectively plan your production schedules. This comprehensive approach ensures that you stay organized and responsive to customer needs, ultimately leading to improved service and satisfaction.
Description
Improving guest experiences, boosting staff efficiency, enhancing communication, and increasing revenue. A robust and user-friendly integrated suite of web and mobile tools focused on facility maintenance and service automation for hotels, cruise lines, resorts, and various property managers aims to elevate their environments, assets, and overall maintenance while improving guest service standards. IssuTrax™ serves as a versatile issue tracking and maintenance management software solution that fosters productivity, teamwork, and accountability by equipping users with the essential tools and infrastructure necessary for delivering exceptional customer service. By connecting personnel, locations, and resources within a unified system, IssuTrax enables real-time collaboration and establishes a comprehensive framework for creating, monitoring, and managing guest service requests, maintenance activities, safety and environmental concerns, as well as work from external vendors, all seamlessly integrated into one platform. This innovative approach not only streamlines operations but also ensures that every aspect of guest satisfaction is meticulously addressed.
API Access
Has API
API Access
Has API
Integrations
Smart Glazier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GlassTrax
Website
glassfabricationsoftware.com
Vendor Details
Company Name
OnboarD Software
Founded
2000
Country
United States
Website
www.onbts.com
Product Features
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management