Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Glartek is a no-code Augmented & Connected Worker platform that allows to manage, organize, and facilitate the daily work of frontline workers in the manufacturing, and asset-intensive industries. Through digitised processes, organized workflows, 2D mobility, and augmented reality step-by-step guidance, frontline workers will be able to perform their operations in the best way, increasing their skills, efficiency, safety, and productivity.
Improve Team and Task Management, Digital Work Instruction, Monitoring, Reports and Analytics, Training & Skills Management, Knowledge Management and more.
ADD-ONS AVAILABLE:
- Visual Remote Assistance
- AI / Machine Learning
- IoT
- Enterprise
- 3D Models
- Connected Glasses
Description
ResolveGrid is a field service intelligence platform that combines agentic AI, computer vision, real-time video, human expertise, and workflow automation for complex equipment service. The platform helps technicians work through disconnected tools, outdated documentation, and fragmented support processes by delivering the right next step in context. ResolveGrid provides AI-guided recommendations based on enterprise knowledge, technician inputs, and live workflow data. Its computer vision and visual support capabilities help technicians inspect, troubleshoot, and collaborate remotely with greater accuracy. The platform also captures expertise, structures best practices, supports training, and continuously improves how service teams solve problems in the field. Remote expert workflows allow technicians to escalate issues in one click while preserving workflow history, visual context, and AI-guided steps. ResolveGrid is designed to reduce dispatches, increase first-time fix rates, reduce service time, and improve remote resolution. It supports outcomes such as avoiding unnecessary truck rolls, resolving more issues without going onsite, fixing issues correctly the first time, and accelerating time to resolution. By combining agentic AI guidance, visual intelligence, remote expert support, connected knowledge, training, and service workflow execution, ResolveGrid helps enterprise field service teams operate more efficiently.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Contact Us
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Glartek
Founded
2017
Country
Portugal
Website
glartek.com
Vendor Details
Company Name
ResolveGrid
Founded
2026
Country
United States
Website
resolvegrid.ai/
Product Features
Augmented Reality
3D Objects
Yes
3D Product Visualization
Yes
Application Development
No
Content Creation
No
Cross-Device Publishing
No
Drag & Drop
No
For Mapping
Yes
For Sales
No
For Training / Education
Yes
Object Recognition
Yes
Simulation
Yes
Usage Tracking / Analytics
Yes
Virtual Reality
No
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
No
Screen Sharing
No
Softphone
No
Task Management
Yes
Time Zone Tracking
No
Video Chat
No
Web Conferencing
No
Product Features
Augmented Reality
3D Objects
No
3D Product Visualization
No
Application Development
No
Content Creation
No
Cross-Device Publishing
No
Drag & Drop
No
For Mapping
No
For Sales
No
For Training / Education
No
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
No
Virtual Reality
No
Computer Vision
Blob Detection & Analysis
No
Building Tools
No
Image Processing
No
Multiple Image Type Support
No
Reporting / Analytics Integration
No
Smart Camera Integration
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No