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Description
We've encountered moments when everyone around us inquired, "How can I assist?" yet we found ourselves at a loss for a proper response. There have been instances where we urgently sought help but didn't know how to communicate that need. Additionally, we have experienced feelings of inadequacy as we've watched our loved ones face challenges, grappling with uncertainty about what to say, send, or do. While accepting help can be difficult, we believe it shouldn’t be this way. Our aim is to normalize and simplify the process of both giving and receiving support. We aspire to make coordinated assistance accessible to as many individuals as possible, free of charge, for as long as we can sustain it. Our revenue is generated through the Give InKind products available on our platform, partnerships with merchants, and optional tips from our supporters. Though we are not a non-profit organization, we are genuinely committed to making a positive impact. You can conveniently schedule meal deliveries up to a week ahead through your Care Calendar, while also providing reassurance with automatic reminders for those who volunteer to help. Ultimately, we envision a community where support flows easily and everyone feels empowered to ask for help when they need it.
Description
Founded in 2004 by professionals with extensive experience in credit union and banking technology, SimplifyIT, Inc. is a software development company dedicated to streamlining daily operations. Our web-based software solutions are crafted to ensure ease of use for employees while remaining straightforward for IT teams to manage. Are you in search of a user-friendly help desk that maintains the robust functionality needed to handle various projects and routine tasks? Imagine implementing a system that not only garners acceptance from users but also encourages ongoing engagement post-launch. We present the ideal answer: help desk software created by those who work in IT support. Employees prefer a solution that minimizes complexity and lengthy lists; their primary desire is for something that is both efficient and swift. By incorporating appealing design and enjoyable features, we foster genuine user commitment and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Give InKind
Founded
2016
Country
United States
Website
www.giveinkind.com
Vendor Details
Company Name
SimplifyIT
Founded
2004
Country
United States
Website
www.simplifyit.com
Product Features
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
No
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Intranet
Activity / News Feed
No
Blogs
No
Calendar Management
No
Content Management
No
Discussions / Forums
No
Employee Directory
No
Knowledge Management
No
Policy Management
No
Search
No
Wiki
No
