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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We've encountered moments when everyone around us inquired, "How can I assist?" yet we found ourselves at a loss for a proper response. There have been instances where we urgently sought help but didn't know how to communicate that need. Additionally, we have experienced feelings of inadequacy as we've watched our loved ones face challenges, grappling with uncertainty about what to say, send, or do. While accepting help can be difficult, we believe it shouldn’t be this way. Our aim is to normalize and simplify the process of both giving and receiving support. We aspire to make coordinated assistance accessible to as many individuals as possible, free of charge, for as long as we can sustain it. Our revenue is generated through the Give InKind products available on our platform, partnerships with merchants, and optional tips from our supporters. Though we are not a non-profit organization, we are genuinely committed to making a positive impact. You can conveniently schedule meal deliveries up to a week ahead through your Care Calendar, while also providing reassurance with automatic reminders for those who volunteer to help. Ultimately, we envision a community where support flows easily and everyone feels empowered to ask for help when they need it.

Description

Founded in 2004 by professionals with extensive experience in credit union and banking technology, SimplifyIT, Inc. is a software development company dedicated to streamlining daily operations. Our web-based software solutions are crafted to ensure ease of use for employees while remaining straightforward for IT teams to manage. Are you in search of a user-friendly help desk that maintains the robust functionality needed to handle various projects and routine tasks? Imagine implementing a system that not only garners acceptance from users but also encourages ongoing engagement post-launch. We present the ideal answer: help desk software created by those who work in IT support. Employees prefer a solution that minimizes complexity and lengthy lists; their primary desire is for something that is both efficient and swift. By incorporating appealing design and enjoyable features, we foster genuine user commitment and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Give InKind

Founded

2016

Country

United States

Website

www.giveinkind.com

Vendor Details

Company Name

SimplifyIT

Founded

2004

Country

United States

Website

www.simplifyit.com

Product Features

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

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