Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhancing the reliability of IT assets can be achieved through effective device monitoring, which not only boosts the productivity of utility workers but also contributes to lowering operational expenses. By implementing device monitoring, field service engineers can experience increased operational efficiency through improved asset reliability. Furthermore, remote workers can benefit from heightened productivity and manufacturing efficiency due to enhanced asset reliability facilitated by device monitoring. In law enforcement, device monitoring plays a crucial role in improving operational effectiveness, significantly reducing downtime to fulfill the demands of frontline policing. Proactive device monitoring is essential for minimizing device downtime, ensuring uninterrupted access to critical data and information that can be life-saving. When every second counts and timely information is vital, our device monitoring software helps eliminate unnecessary downtime. Simple measures, such as ensuring users begin their shifts with fully charged batteries, can effectively prevent downtime and enhance overall performance. By prioritizing device reliability and monitoring, organizations can create a more efficient and responsive operational environment.
Description
TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axonius
No
Azure Virtual Desktop
No
Citizen RIMS
Yes
Citrix DaaS
No
IGEL
No
Microsoft Azure
Yes
ServiceNow
No
Windows Autopilot
Yes
Integrations
Axonius
Yes
Azure Virtual Desktop
Yes
Citizen RIMS
No
Citrix DaaS
Yes
IGEL
Yes
Microsoft Azure
No
ServiceNow
Yes
Windows Autopilot
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Getac
Founded
1989
Country
Taiwan
Website
www.getac.com/us/products/software/getac-monitoring/
Vendor Details
Company Name
TeamViewer
Founded
2005
Country
Germany
Website
www.teamviewer.com/en-us/products/dex/
Product Features
Mobile Device Management (MDM)
Automatic Device Recognition
No
Data Management
No
Deployment Management
No
Inventory Management
No
Maintenance Utilities
No
Procurement Management
No
Remote Update / Installation
No
Software Management
No
Synchronization Management
No
Wireless Network Support
No