Average Ratings 0 Ratings
Average Ratings 280 Ratings
Description
Solutions for real-time and historical performance management tailored for wallboards and agent desktops are essential. By transforming data into actionable insights, call centers can significantly improve their efficiency. It is crucial to optimize workforce management, ensuring that agents are well-informed and capable of self-managing their tasks. This approach not only enhances the customer experience but also provides real-time performance metrics to adapt to shifting demands. Ensuring that all team members remain aligned fosters a collaborative atmosphere focused on delivering exceptional service to customers. A cohesive agent experience is vital, whether employees are working remotely or on-site. Achieve your operational goals effectively! Geomant Wallboard solutions are capable of aggregating and showcasing data from a multitude of sources. With certified connectors and a wealth of experience with various CRM platforms, we streamline processes for every stakeholder involved. Provide decision-makers with essential metrics across diverse platforms, presenting a comprehensive overview of operations. Additionally, equip your management team with mobile access to effortlessly monitor business health from anywhere, ensuring they remain connected and informed at all times. This level of accessibility transforms how management engages with their teams and drives overall performance.
Description
TelemetryTV is a powerful platform for digital signage that allows organizations to connect with audiences, generate awareness and give voice to their communities and teams.
TelemetryTV lets you broadcast dynamic content by streaming video, images and social feeds to all your displays, wherever they may be.
TelemetryTV powers internal communications and marketing at Starbucks, Amazon and Stanford University.
Our success is based on being flexible, open to communication, collaborative, and open to collaboration. We believe in continuous learning, challenging the status-quo, and listening to customers.
We are moving towards a world in which our walls will eventually talk. This begs the question: What do you want them saying?
API Access
Has API
API Access
Has API
Integrations
Avaya Cloud Office
Canva
Google Calendar
Google Docs
Google Drive
Google Sheets
Google Slides
Grafana Cloud
IBM Watson
Indent
Integrations
Avaya Cloud Office
Canva
Google Calendar
Google Docs
Google Drive
Google Sheets
Google Slides
Grafana Cloud
IBM Watson
Indent
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$8.25 per device /month
Annual & monthly subscriptions available.
There are also free trial
There are also free trial
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Geomant
Founded
1984
Country
United Kingdom
Website
www.geomant.com/end-user-solutions/wallboards-for-contact-centers
Vendor Details
Company Name
TelemetryOS
Founded
2013
Country
Canada
Website
www.telemetryos.com
Product Features
Digital Signage
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Digital Signage
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
Higher Education
Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access