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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GeoTask is an advanced Field Service Management (FSM) platform designed to enhance field operations through automated scheduling and dispatching. The web application equips dispatchers and logistics personnel with comprehensive control over field assignments, enabling both automatic and manual task allocation based on various criteria such as availability, skills, geographic location, deadlines, and other measurable factors; it also provides real-time visualization of worker locations, task progress, and notifications, while offering additional features for managing warehouse inventory, customer communications, subcontractors, self-service portals, and analytical reporting. Fieldworkers benefit from mobile access to current task lists complete with detailed job information, the ability to attach photos, fill out forms, track events throughout the task lifecycle, and update statuses instantaneously, which enhances coordination with dispatchers. By utilizing Google Maps, GeoTask optimizes route planning and live navigation, resulting in a remarkable reduction in planning time by up to 80%, an increase in completed tasks by 40%, and a significant decrease in travel and overtime expenses by 30%. Furthermore, this integration of technology not only boosts efficiency but also allows organizations to deliver better service to their customers.

Description

Globema’s Mobile HeatGrid represents an innovative, mobile-centric solution that revolutionizes heating network operations by automating task generation for field technicians, enhancing planning efficiency, and allowing for real-time progress tracking. This system combines a dispatcher’s interface, a mobile app for technicians, and a GIS framework, fostering a cohesive environment for managing fieldwork effectively. By automatically creating tasks and gathering data on-site, it offers timely status updates as jobs progress, thereby converting conventional methods into a fluid digital workflow. Tailored specifically for district heating providers, Mobile HeatGrid utilizes GIS mapping, which allows dispatchers to allocate and oversee tasks based on accurate geospatial data, while technicians are equipped with concise, step-by-step guidance on their mobile devices. Furthermore, it facilitates complete digitization of heating network evaluations, field inspections, and maintenance operations, significantly cutting down on manual data entry and promoting real-time collaboration among teams. This comprehensive approach not only boosts operational efficiency but also enhances the overall quality of service provided to customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Maps Yes 

Integrations

Google Maps No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Globema

Founded

1997

Country

Poland

Website

geotask.globema.com

Vendor Details

Company Name

Globema

Founded

1997

Country

Poland

Website

www.globema.com/portfolio/mobile-heatgrid/

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Alternatives

Alternatives

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GHE Analysis

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