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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Genome serves as a comprehensive digital platform designed for quality assurance and enhancement within healthcare organizations, catering to clinical leaders, managers, and staff by optimizing audit workflows, elevating care standards, and ensuring regulatory compliance across various settings, including acute care, community services, and primary care. By leveraging mobile and web applications, it facilitates straightforward real-time data gathering during audits, automates the processing of submitted information, and minimizes manual transcription errors, thereby conserving valuable time for frontline personnel. The platform features robust analytics dashboards and visualizations that provide organizations with a detailed perspective on performance metrics at the ward, site, and system levels, allowing for the identification of trends, empowering data-informed decision-making, and enabling continuous quality monitoring. Additionally, Genome accommodates sophisticated audit questionnaires that permit multiple auditors to work simultaneously, collect contextual evidence such as photographs and comments, and implement structured audit methodologies that enhance both accuracy and insight, thus fostering a culture of continuous improvement in healthcare delivery. Ultimately, this holistic approach not only streamlines operations but also strengthens the overall quality of patient care.

Description

InsightPro is an online platform designed for workforce analytics and operations specifically aimed at health insurance payers, third-party administrators, benefit administrators, and health plans. It facilitates claims management, quality assurance, and support for member contact-center teams. The claims functionalities encompass inventory tracking, task allocation and distribution, production planning, forecasting, KPI dashboards, activity surveillance, and query resolution capabilities. Quality assurance teams are equipped with tools for configurable audits, sampling, capacity planning, error feedback mechanisms, rebuttal workflows, and performance reporting options. The platform's contact-center capabilities include access to member and call-history views, adjustable workflows, real-time insights, and performance analytics. Additionally, workforce dashboards enable managers to oversee productivity, workload, quality, and operational trends, while administrative features aid in user and workflow management. As a SaaS solution, this platform is customizable to meet the unique operational needs of payers, with pricing and plan scope tailored according to customer specifications, ensuring flexibility and adaptability in service delivery. This comprehensive suite of features empowers organizations to enhance their operational efficiency and improve overall service quality.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Corefy Yes 

Integrations

Corefy No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Flexible payment options include monthly plans and pay-per-transaction billing. SaaS pricing is tailored to selected features and customer requirements; no long-term commitment is required.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Genome

Country

United Kingdom

Website

xgenome.co.uk

Vendor Details

Company Name

MDI NetworX

Founded

2014

Country

United States

Website

insightpro.ai/

Product Features

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