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Description
Harness the complete capabilities of your customer data through our integrated platform. This solution efficiently gathers information from every interaction point of your customers, encompassing POS systems, online sales, and social media, providing you with a holistic understanding of your audience alongside actionable insights that enable you to implement targeted promotions for improved outcomes. With user-friendly tools, you can design and tailor your own loyalty rules based on various criteria, including visits, purchases, expenditure, and social engagements. Whether you're launching a brand-new program or seeking to refine an existing one, we are dedicated to assisting you in crafting the loyalty experience you aspire to achieve. Additionally, our platform features a flexible segments editor for developing custom audiences, and you can leverage the strength of automation through our advanced AI-driven audience targeting capabilities, which streamlines processes and reduces reliance on extra teams. By utilizing these innovative features, you can enhance customer engagement and retention effectively.
Description
Lobyco is an innovative, modular cloud-based SaaS solution aimed at grocery and consumer-goods retailers, facilitating the creation of contemporary, data-centric customer loyalty programs, promotions, and streamlined checkout processes. This platform allows retailers to oversee customized loyalty schemes, implement targeted promotional strategies, engage customers through gamification (including games, challenges, and rewards), issue digital vouchers, and manage “loyalty wallets” and “loyalty currencies.” Additionally, it provides robust customer segmentation capabilities and real-time offer delivery to enhance engagement. Retailers can also manage promotions across various channels, enabling them to develop campaigns tailored to individual purchase histories, demographics, digital behaviors, and other relevant metrics. Its powerful segmentation tools allow for the easy definition and exportation of customer cohorts for focused communication efforts. For consumers, Lobyco enhances the shopping experience with features such as collaborative shopping lists, digital flyers containing in-app promotions, recipes linked to specific ingredients for effortless meal planning, and even carbon dioxide tracking to encourage environmentally friendly choices. Through its comprehensive suite of tools, Lobyco not only streamlines retail operations but also enriches the overall customer journey.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Messenger
Google Chat
Instagram
Mailchimp
Odoo
SendGrid
Toast POS
Twilio
WhatsApp
Integrations
Facebook
Facebook Messenger
Google Chat
Instagram
Mailchimp
Odoo
SendGrid
Toast POS
Twilio
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Genloyal
Founded
2023
Country
United States
Website
www.genloyal.com
Vendor Details
Company Name
Lobyco
Founded
2020
Country
Denmark
Website
www.lobyco.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Loyalty Management
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label
